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Windows 7: Samsung series 9 ultrabook keyboard and touchpad drivers


16 Jun 2013   #1

win 7 home P
 
 
Samsung series 9 ultrabook keyboard and touchpad drivers

My ultrabook keyboard and mouse have stopped working today, so I presumed hardware problems, but when booting with a usb stick under linux everything works fine. So it cant be hardware.

Is there way to force-load or replace specific drivers during bootup. ?

Cheers

My System SpecsSystem Spec
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16 Jun 2013   #2

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi shawfield, redownload and reinstall the drivers Support - Notebooks NP900X3A | Samsung Laptops see if that helps
My System SpecsSystem Spec
16 Jun 2013   #3

win 7 home P
 
 

Thanks for the reply, but there is not a driver for the keyboard on the support site. Just the touchpad.

Control panel reports the device is working properly.

Hmmm
My System SpecsSystem Spec
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16 Jun 2013   #4

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by shawfield View Post
Thanks for the reply, but there is not a driver for the keyboard on the support site. Just the touchpad.

Control panel reports the device is working properly.

Hmmm
Hi shawfield ,And is the touchpad working now?,The keyboard driver will be intergrated with the chipset driver, Did you reinstall that ?
My System SpecsSystem Spec
16 Jun 2013   #5

win 7 home P
 
 

Hi
Deleted keyboard from device manager, scanned for new devices & keyboard installed. Instantly re-working. Great !

Touchpad is not showing as present in device manager ( either as standard mouse, Human interface device or anything else ). Installed the downloaded touchpad driver.

No change. No touchpad.

Made sure the Samsung proprietory 'Function F5' touchpad toggle in 'on'...its on.

External mouse detected & works ok ( hence I can get into 7forums ). External keyboard also detected fine.

Rebooted after each change to device manager, touchpad still not working.

Running out of options !
Touchpad still fine if I boot into Linux on a usb.

So I guess I still need to find some way to stimulate detection of the touchpad...
Any thoughts ?
My System SpecsSystem Spec
16 Jun 2013   #6

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi shawfield, Having a look around the internet I find a lot of people with this problem, Fixes range from toggling fn+f5/f10 to closing the lid for 15 seconds to emulate sleep mode to removing /replacing ac power adaptor
My System SpecsSystem Spec
16 Jun 2013   #7

Win 7 Pro 64-bit 7601
 
 

Try with installing drivers in safe mode, like this video
My System SpecsSystem Spec
16 Jun 2013   #8

win 7 home P
 
 

Yes saw those posts too. Didnt work for me, although it did happen when I plugged the charger in.
Did a 'SIMPLE RESTORE' using samsung own software, but no good. Did a full restore which instigated a full Samsung driver restore once windows was installed...but guess what...

Only the keyboard works, still no touchpad. Damn

Still trying to understand how it can work under Linux but not Windows 7...
My System SpecsSystem Spec
16 Jun 2013   #9

win 7 home P
 
 

Also thanks Bobafet

Still no joy. Only keyboard regardless of whether installed in safe mode or under normal conditions.

Still works ok in Linux
My System SpecsSystem Spec
16 Jun 2013   #10

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi shawfield, Have you tried running the system file checker incase you may have a corrupt file, clutching at straws here
My System SpecsSystem Spec
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 Samsung series 9 ultrabook keyboard and touchpad drivers




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