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Windows 7: Notebook HP touchsmart tm2-2050ep error driver touchsmart


18 Jun 2013   #1
anofake

windows 7 64 bits
 
 
Notebook HP touchsmart tm2-2050ep error driver touchsmart

Hello, I am Portuguese and I have a driver problem with my computer.


Computer Information (HP):

Model: Notebook PC HP TouchSmart tm2-2050e
Operating System: Windows 7 64bit (service pack 1)
Version bios: f.25
antivirus: avast free
Maintenance: ccleaner and Advanced SystemCare Pro
Update drivers: ma-config and SlimDrivers









The problem is as follows:

The hard drive was in trouble, so it was replaced.

Then I put the windows 7 again.

And there was no problem, until the driver (s) touch (touchsmart) does not work.







I've done:

I tested it with my finger and pen hit the computer screen.

I went to HP's download page all available drivers for my computer, did not work.

Update drivers with the program ma-config and SlimDrivers not resulted.









Link all the information from my computer:
Configuração Resumo

Link information about my dxdiag (hosted on google docs / drive):
https://docs.google.com/file/d/0B1iZ...it?usp=sharing


Sorry about the spelling mistakes.

And please, help me.

Thank you.


My System SpecsSystem Spec
.

19 Jun 2013   #2
maxie

windows 7 home 64bit
 
 

Hi there .... I understand your touch screen is not working .... Is the touch-pad working though ? Is there any errors in the Device manager ? .... Which Drivers did you download from the HP web site ? .... Did you download Drivers from any where else ? ... Also where you able to get Windows activated ?
My System SpecsSystem Spec
19 Jun 2013   #3
anofake

windows 7 64 bits
 
 

touch screen is not working.

Is there any errors in the Device manager ?
I do not know it.

Advanced SystemCare>toolbox>disk doctor:


I clicked:
Restart now and complete analysis (recommend)
The computer restarts, and then do the disk check.
And says no problems found

Link to report (hosting google docs/drive)
https://docs.google.com/file/d/0B1iZ...it?usp=sharing
My System SpecsSystem Spec
.


19 Jun 2013   #4
maxie

windows 7 home 64bit
 
 

Hi there .... You need to download the Wacom Digitizer Pen Driver ..... From the HP web site
My System SpecsSystem Spec
19 Jun 2013   #5
anofake

windows 7 64 bits
 
 

software installed with success
Controlador Wacom Digitizer Pen | Suporte HP®
But when I opened the application gave error:
There was not a table graphically supported system
My System SpecsSystem Spec
19 Jun 2013   #6
maxie

windows 7 home 64bit
 
 

Hi there .... Download the HP Support Assistant .... That should help you troubleshoot your problem ... Besides the touchscreen not working .... Is every thing else working proper ?
My System SpecsSystem Spec
19 Jun 2013   #7
maxie

windows 7 home 64bit
 
 

Read from the link below ..... It will give you the necessary Information that you require to use the HP Support Assistant


Using HP Support Assistant (Windows 7, Windows Vista) HP TouchSmart tm2-2050ep Notebook PC | HP® Support
My System SpecsSystem Spec
19 Jun 2013   #8
anofake

windows 7 64 bits
 
 

I will make this option
Many thanks for the help

Ps:
BIOS settings on my computer (version f.25):
Virtualization technology- enabled
Lan power saving- enabled
Fan always- enabled
Action key mode- enabled
Auto boot when ac is plugged in- deactivated
post hotkey delay (sec)- 0
HP quickweb- deactivated
Floppy boot- deactivated
Internal network adapter boot- deactivated
My System SpecsSystem Spec
19 Jun 2013   #9
maxie

windows 7 home 64bit
 
 

Have you not found the missing Driver .... By using the HP Assistant
My System SpecsSystem Spec
19 Jun 2013   #10
anofake

windows 7 64 bits
 
 

No, is reformat
Best solution, I think
My System SpecsSystem Spec
Reply

 Notebook HP touchsmart tm2-2050ep error driver touchsmart




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