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Windows 7: Mute button problem


16 Oct 2009   #1

Window7
 
 
Mute button problem

Hello for the first time. Before 10 days I have installed window7 on my HP CQ60 laptop and installed all drivers that my laptop needed, but than I found really stupid problem. It is HP Quick Launch Button. When I install this driver my problem, that is mute button doesn't work, still doesn't work. After hours that I was looking for answer I never found one. The funny thing about this problem that when I go to folder where HP QLB installed and click on Setup. When Installing finished mute button works, BUT when I turn of my laptop to next time to use my laptop mute button doesn't work. I hope you will help me and you know the answer for my problem.

My System SpecsSystem Spec
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16 Oct 2009   #2

Windows 7 Professional x64
 
 

Make sure you have not disabled that program in MSCONFIG this happened to me. It was because I had disabled it at startup.
My System SpecsSystem Spec
16 Oct 2009   #3

Window7
 
 

Quote   Quote: Originally Posted by nate42nd View Post
Make sure you have not disabled that program in MSCONFIG this happened to me. It was because I had disabled it at startup.
I did this but still mute button doesn't work. Another idea?
My System SpecsSystem Spec
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16 Oct 2009   #4

Windows 7 Professional x64
 
 

You disabled it in MSCONFIG then went in and enabled it and restarted and it still does not work?

Make sure you enable it and restart - it should start working. if not I would delete it and re-install it. Maybe that will do it.
My System SpecsSystem Spec
16 Oct 2009   #5

Window7
 
 

Quote   Quote: Originally Posted by nate42nd View Post
You disabled it in MSCONFIG then went in and enabled it and restarted and it still does not work?

Make sure you enable it and restart - it should start working. if not I would delete it and re-install it. Maybe that will do it.
I did it all, disabled it in MSCONFIG and re-install but nothing still mute button doesn't work.
My System SpecsSystem Spec
16 Oct 2009   #6

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Hello Win95 and welcome to the SevenForums.

HP Quick Launch Buttons has known issues in Windows 7. I don't know HP Compaq series laptops, my experience with HP Pavilion and HDX series is that the quick launch buttons work better when QLB application is not installed. Funny but true.

Kari
My System SpecsSystem Spec
16 Oct 2009   #7

Window7
 
 

Thank you for this worm welcome. This problem is SOLVED!!!!
I must say this forum is probably the best and the prettiest I have ever seen. I solved my problem with Realtek Audio Drivers.

THANK YOU AND SEE YOU ON OTHERS THREAD!!!!
My System SpecsSystem Spec
16 Oct 2009   #8

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Nice to have you here, Win95. Did you know the SevenForums was voted as the best Windows website 2009?

Enjoy, check the tutorials section when you need a walkthrough or want to learn about a certain feature.

Kari
My System SpecsSystem Spec
07 Feb 2010   #9

Vista
 
 

Hello, I was also having this problem with my HP dv41120us and found a solution that works!

The mute icon on my keyboard keeps on making a sound whenever it turns to orange color. Also most of the time, my laptop just freezes and I'm thinking might be something related to my sound device. Most of the suggestion here says you have to reinstall your sound driver. They are correct but you need to install the correct driver else they won't work.

The driver I used is sp41693.exe which can be download from HP (just google it I'm sure you'll find where to download it). Hope that helps. Good luck!
My System SpecsSystem Spec
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 Mute button problem




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