Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: My graphics driver consistantly crashes

05 Jul 2013   #1
OrganisedMess

Windows 7 Home Premium 32bit
 
 
My graphics driver consistantly crashes

I have owned this laptop for roughly 6 months now however recently my Laptop screen keeps crashing, refreshing and then displaying the message 'The graphics driver has stopped responding and has recovered'. I currently have an Intel HD Graphics 4000 graphics card. The crashes occur mostly when I play video games, watch videos and move this to fast. Also there are what seems to be dead pixels on my screen but I can mouse over them and they disappear. Help would be appreciated.


My System SpecsSystem Spec
.
06 Jul 2013   #2
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by OrganisedMess View Post
I have owned this laptop for roughly 6 months now however recently my Laptop screen keeps crashing, refreshing and then displaying the message 'The graphics driver has stopped responding and has recovered'. I currently have an Intel HD Graphics 4000 graphics card. The crashes occur mostly when I play video games, watch videos and move this to fast. Also there are what seems to be dead pixels on my screen but I can mouse over them and they disappear. Help would be appreciated.

Hi OrganisedMess,

Welcome to Seven forums.

Kindly remove the video drivers from the system and then re-install from this link:

https://downloadcenter.intel.com/Det...+4000&lang=eng

Please try the same and let us know the results.
My System SpecsSystem Spec
08 Jul 2013   #3
OrganisedMess

Windows 7 Home Premium 32bit
 
 

Thanks, I tried the download which made me realised that my operating system was 32 bit not 64 (Sorry!) but I found the same download but for 32 bit. However when it finished downloading it came up with the error message 'Operating System not supported'. I checked and it does say it supports windows 7 home premium...
My System SpecsSystem Spec
.

08 Jul 2013   #4
maxie

windows 7 home 64bit
 
 

Hi there ... You need to go to the Acer website and download the Driver for your Intel HD 4000
My System SpecsSystem Spec
09 Jul 2013   #5
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by OrganisedMess View Post
Thanks, I tried the download which made me realised that my operating system was 32 bit not 64 (Sorry!) but I found the same download but for 32 bit. However when it finished downloading it came up with the error message 'Operating System not supported'. I checked and it does say it supports windows 7 home premium...
Hi OrganisedMess,

Thanks for your reply. You might not be downloading the correct drivers for your system. Please let us know the model number of the system.

Also, post a screenshot of the device manager so we can check the same:

Screenshots and Files - Upload and Post in Seven Forums

Let us know this information so we can assist you further.
My System SpecsSystem Spec
09 Jul 2013   #6
OrganisedMess

Windows 7 Home Premium 32bit
 
 

Sorry, I wasn't quite sure what you meant so I screen shot the whole thing. Sorry If that wasn't what you meant.

My graphics driver consistantly crashes-device-manager-screenshot-1.jpg

My graphics driver consistantly crashes-device-manager-screenshot-3.jpg

My graphics driver consistantly crashes-device-manager-screenshot-2.jpg


My System SpecsSystem Spec
09 Jul 2013   #7
maxie

windows 7 home 64bit
 
 

Hi there .... I see three errors in the Device Manager one is a Network Controller the other two are Base System Devices ... Can you take a screen shot with your Network Adapters expanded ... As i cannot see the bottom in the screen shot you have taken ... Also can you give me the exact Model number of your Acer
My System SpecsSystem Spec
09 Jul 2013   #8
OrganisedMess

Windows 7 Home Premium 32bit
 
 

I believe this is the model number, sorry I have little knowledge in these things, NXM09EKOO12331874C1601 and this is the screen shot:
My graphics driver consistantly crashes-device-manager-screenshot-4.jpg


My System SpecsSystem Spec
09 Jul 2013   #9
maxie

windows 7 home 64bit
 
 

Hi there .... I am not sure what that Number represents its not your Model Number or Serial Number .... There might be a sticker underneath the Laptop with the Model Number ... If not go to the Link below ... Select Search by Serial Number or SNID .. And then Auto-detect my Serial Number ... Then please copy and paste the Link back to me


http://www.acer.co.uk/ac/en/GB/content/drivers
My System SpecsSystem Spec
09 Jul 2013   #10
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

OM it would help mate if we knew what model Acer it is

In addition to Max's suggestion Speccy would give us some idea too.

http://www.piriform.com/speccy/download
My System SpecsSystem Spec
Reply

 My graphics driver consistantly crashes




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD's consistantly while in normal boot
Ive been getting BSOD's like everytime I do simple things like log into steam, browse the internet,etc. I know its not ram as I just bought a new stick today which replaced my old ones and it runs fine in Safe mode. the first dump is with my old ram sticks the second is with my new ram stick ...
BSOD Help and Support
consistantly getting BSOD athrx.sys ?
Hey got a new computer, got everything installed but notice today ive been consistently getting BSOD. Not sure if it has anything to do with me messing around with the pagefile. from what i read online it say it has something to do with my wireless drivers, yet ive updated it. the here is a screen...
BSOD Help and Support
BSOD Windows 7 update mp3 player driver conflict, graphics driver
Hi, and thanks in advance... Much of this is a repeat to other threads, until the graphic driver problem at the end... (I also have an Ubuntu partition.) I'd left my mp3 player plugged in overnight + an Asus Xonar DAC in a usb hub, when Windows wanted to do an update and conflict over...
BSOD Help and Support
BSOD driver power state / Nvidia graphics driver problems
Hello, After many many hours of searching forums for solutions I have been unable to find a solution to my problem - so I decided to open a topic of my own and hope someone can help me with my problem specifically. My problem is similar to this topic, although the solutions posted there...
BSOD Help and Support
Display driver Intel Graphics Accelerator Driver for Windows XP Stop
I am not sure if this is where it belongs, or if it is a Graphics Card issue. I have an Acer Aspire 7741z-4433 with an Intel(R) Pentium(R) p6200 (2.13 GHz, 3MB 1.3 cache). This only happens to me while I am playing The Sims 3. I have the game set on the lowest quality settings, even though my...
Drivers
crashes with my nvidia graphics card driver
So I was running Windows 7 fine for 3 weeks or so on that standard driver but the display was kinda fuzzy and I couldn't play dvd's so I finally installed my nvidia drivers. Shortly after I got all kinds of problems, freezing, crashing etc. Is there a solution to this or do I just need to live with...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:08.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App