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Windows 7: Black screen after Nvidia onboard chipset update

08 Jul 2013   #1
Dan24591

Windows 7 Home Premium 64bit
 
 
Black screen after Nvidia onboard chipset update

So here's the story.

I've been having a problem with my desktop computer where I can't boot anything other than windows. If I try to boot from DVD/USB/SD Card, "Windows is loading files" will show up, then I get a black screen hanging after that. I can't boot into safe mode or system repair either because the same thing happens.

After browsing around, I figured it could be a graphics problem, so I downloaded the correct driver update for my Nvidia onboard 9200 graphics. The screen went black halfway through.. I figured this would happen but would correct itself once it rebooted. Nope. Straight after the Windows loading screen, I hear the startup sounds but can't see anything. I can't even get into safe mode to roll back the driver because all I get is that dreaded black screen. I can however, put in my actual graphics card to be able to use the computer (which I'm doing right now), but I never like to leave it in permanently as my computer gets hot and makes the area I'm sitting really warm too (I have a low profile case).

Any help here would be appreciated. Thanks in advance people

Edit: In case you need it, all my system specs are on my profile under the according tab.


My System SpecsSystem Spec
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08 Jul 2013   #2
maxie

windows 7 home 64bit
 
 

Hi Dan Welcome to Seven Forums ... Since the problem seems to have started since you on-board Nvidia Driver update ..I suggest you go to the Acer website and download the Driver from there .. Then report back with any other problems which you may have
My System SpecsSystem Spec
08 Jul 2013   #3
Dan24591

Windows 7 Home Premium 64bit
 
 

Thanks for the welcome, Maxie!

I've downloaded the driver from Acer. Will installing this overwrite the other driver that caused the problem?

Thanks for your help.
My System SpecsSystem Spec
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08 Jul 2013   #4
maxie

windows 7 home 64bit
 
 

Hi Dan Seeing as you are replacing a newer version of the Driver .. I would tend to uninstall first ... Good luck let us know how it goes
My System SpecsSystem Spec
08 Jul 2013   #5
Dan24591

Windows 7 Home Premium 64bit
 
 

Thanks, Maxie.

This may be common knowledge, but how do I go about uninstalling the current driver? Of course the only one I see in device manager is the graphics card I currently have in, and I can't get into safe mode to check it out.

Thanks.
My System SpecsSystem Spec
08 Jul 2013   #6
maxie

windows 7 home 64bit
 
 

Sorry Dan net playing up today ... Just go ahead and Install it then ... Should make no difference
My System SpecsSystem Spec
08 Jul 2013   #7
Dan24591

Windows 7 Home Premium 64bit
 
 

That's alright.

No worries, just realised I can uninstall the drivers from control panel. Will report back when everything is done.

Thanks for your help.
My System SpecsSystem Spec
08 Jul 2013   #8
maxie

windows 7 home 64bit
 
 

No problem ... Was not certain that it would show up in the CP ... As it was not showing in the Device Manager
My System SpecsSystem Spec
08 Jul 2013   #9
Gary

Win7 Pro SP1 64
 
 

I have had this same problem wit all 320.xx drivers. I went back to 314.22 and all is fine.
My System SpecsSystem Spec
08 Jul 2013   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

In Dan's post #1
I've been having a problem with my desktop computer where I can't boot anything other than windows. If I try to boot from DVD/USB/SD Card

Windows 7 is booting properly according to your statement.
What else are you trying to boot using DVD/USB/SD CARD Example: Another operating system.
If your are trying to boot something from the DVD ect are you changing the boot order in Bios?
My System SpecsSystem Spec
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 Black screen after Nvidia onboard chipset update




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