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Windows 7: display adapters drivers not working

13 Jul 2013   #1
louix

windows 7 professional 64 bit
 
 
display adapters drivers not working

trouble started with my laptop not booting on normal mode but works fine in safe mode, tried disabling display adapters, then it boots fine in normal mode. but when display adapters where enabled, laptop freezes. been trying to update and download drivers, laptop ends up having those yellow triangles on the display adapters in the device manager... now what seems to be the problem is i dont know what drivers to install,, im getting messages like

the ati graphics is not working properly ----- something like that
i have two things under display adapters
ati mobility radeon hd 5470
and intel hd graphics
both have yellow traingles beside it and the update driver thing doesnt seem to work
im using hp pavilion dv3, windows 7 prof, 64 bit

i dont think i have any devices attached to the laptop recently

tried system restore doesnt work.. laptop has been offline for months and when i did the windows update i guess thats when the problem started


help please.. thank you..


My System SpecsSystem Spec
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13 Jul 2013   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums ... Have you tried Installing the Drivers from the HP website ?
My System SpecsSystem Spec
13 Jul 2013   #3
louix

windows 7 professional 64 bit
 
 
ok im gonna that..

ok im gonna that.. will keep you posted with the result
My System SpecsSystem Spec
.

13 Jul 2013   #4
maxie

windows 7 home 64bit
 
 

Please do .. Should help
My System SpecsSystem Spec
13 Jul 2013   #5
louix

windows 7 professional 64 bit
 
 

hp website is asking for my product model, mine is pavilion dv3-4160ee, thats what it says on the sticker under the laptop, i cant locate for this model in the hp website.. so not really sure hat type of driver to download,, can i choose the hp pavilion dv3 4100 series.... see these laptop is from the middle east so could this be the reason for the laptop model issue
My System SpecsSystem Spec
13 Jul 2013   #6
maxie

windows 7 home 64bit
 
 

My System SpecsSystem Spec
13 Jul 2013   #7
louix

windows 7 professional 64 bit
 
 

ok tnx a lot.. now downloading.. one more question.. do i need to uninstall the existing drivers...
My System SpecsSystem Spec
13 Jul 2013   #8
maxie

windows 7 home 64bit
 
 

Yes i would tend to uninstall the existing Drivers
My System SpecsSystem Spec
14 Jul 2013   #9
louix

windows 7 professional 64 bit
 
 

hi pal.. so i got those drivers from the link u gave downloaded and installed, i had the intel hd graphics installed first, i restarted and it seems to be working except that the screen resolution options were a bit different from what i originally have, and since i have 2 drivers previously installed, i then installed the other driver-the ati radeon 5470, i restarted the laptop and it put me back to the same situation before, laptop shows black screen but audio is working, but still works in safemode
will it be fine if i just uninstall the radeon driver//
or do i need to uninstall the drivers that was originally installed not only from the device manager or but from the programs and features as well
My System SpecsSystem Spec
14 Jul 2013   #10
maxie

windows 7 home 64bit
 
 

Hi there ... What are you intending to do once you have the Driver Uninstalled ?
My System SpecsSystem Spec
Reply

 display adapters drivers not working




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