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Windows 7: Cannot find ethernet controller windows 7

21 Jul 2013   #1
middleastalex

windows 7 32bit
 
 
Cannot find ethernet controller windows 7

Dear all,

I've just done a fresh install of the OS on a computer which is changing homes. It now claims it cannot find the ethernet controller. Could someone help?

The details of the ethernet controller are:
PCI\VEN_1969&dev_2062&subsys_20621849&rev_c1
PCI\VEN_1969&DEV_2062&SUBSYS_20621849
PCI\VEN_1969&DEV_2062&CC_020000
PCI\VEN_1969&DEV_2062&CC_0200

I would really appreciate some help!


My System SpecsSystem Spec
.

21 Jul 2013   #2
paulpicks21

Windows 7 Professional 64 bit
 
 

Hello and welcome,

Is this a laptop or PC?

If it's a laptop then you need to head to the manufacturers website and download the Ethernet drivers for your model.
If it's a PC then you need to find out your motherboard model and head to their website to download the Ethernet drivers.

Paul
My System SpecsSystem Spec
21 Jul 2013   #3
middleastalex

windows 7 32bit
 
 

Thanks for replying!

It's a pc. How do I find the specs of the motherboard? Sorry for the dense questions!
My System SpecsSystem Spec
.


21 Jul 2013   #4
paulpicks21

Windows 7 Professional 64 bit
 
 

That's ok, well some people use software to find the model, but I am guessing seeing as you have no internet then you won't be able to download a program.

The easiest way is to take the side panel off the PC and have a look inside for a make and model number, I have attached a pic of one to give you an idea.

Paul.


Attached Thumbnails
-gigabyte_ga-p55m-ud2_top.jpg  
My System SpecsSystem Spec
21 Jul 2013   #5
paulpicks21

Windows 7 Professional 64 bit
 
 

Once you have the make and model we should be able to find the correct drivers for you.

Paul.
My System SpecsSystem Spec
21 Jul 2013   #6
middleastalex

windows 7 32bit
 
 

Okay. Thanks for the reply.

I've taken it apart.

So far I have

ASRRock G41M-VS3

Or

FSB1333
DDR3 1333 Dual channel
I'll leave it open in case this is wrong
My System SpecsSystem Spec
21 Jul 2013   #7
paulpicks21

Windows 7 Professional 64 bit
 
 

Ok, this should take you to the correct page - ASRock > G41M-VS3 R2.0

You need to download the Atheros Lan driver ver:1.0.0.45 it should be the 3rd driver down.

If you have no internet on the PC then you will need to download it on another PC and put it onto a USB stick or CD and then transfer it to your PC and open and install it.

Edit and that should be for 32bit Windows 7.

Paul.
My System SpecsSystem Spec
21 Jul 2013   #8
middleastalex

windows 7 32bit
 
 

Thanks very much Paul, very helpful.
My System SpecsSystem Spec
21 Jul 2013   #9
paulpicks21

Windows 7 Professional 64 bit
 
 

No worries, let us know how you get on.

Paul
My System SpecsSystem Spec
21 Jul 2013   #10
middleastalex

windows 7 32bit
 
 

Yes it worked a treat!

I'm now online and ready to move it to its new home.
My System SpecsSystem Spec
Reply

 Cannot find ethernet controller windows 7




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