Cannot find ethernet controller windows 7  

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  1. Posts : 9
    windows 7 32bit
       #1

    Cannot find ethernet controller windows 7


    Dear all,

    I've just done a fresh install of the OS on a computer which is changing homes. It now claims it cannot find the ethernet controller. Could someone help?

    The details of the ethernet controller are:
    PCI\VEN_1969&dev_2062&subsys_20621849&rev_c1
    PCI\VEN_1969&DEV_2062&SUBSYS_20621849
    PCI\VEN_1969&DEV_2062&CC_020000
    PCI\VEN_1969&DEV_2062&CC_0200

    I would really appreciate some help!
      My Computer


  2. Posts : 6,075
    Windows 7 Professional 64 bit
       #2

    Hello and welcome,

    Is this a laptop or PC?

    If it's a laptop then you need to head to the manufacturers website and download the Ethernet drivers for your model.
    If it's a PC then you need to find out your motherboard model and head to their website to download the Ethernet drivers.

    Paul
      My Computer


  3. Posts : 9
    windows 7 32bit
    Thread Starter
       #3

    Thanks for replying!

    It's a pc. How do I find the specs of the motherboard? Sorry for the dense questions!
      My Computer


  4. Posts : 6,075
    Windows 7 Professional 64 bit
       #4

    That's ok, well some people use software to find the model, but I am guessing seeing as you have no internet then you won't be able to download a program.

    The easiest way is to take the side panel off the PC and have a look inside for a make and model number, I have attached a pic of one to give you an idea.

    Paul.
      My Computer


  5. Posts : 6,075
    Windows 7 Professional 64 bit
       #5

    Once you have the make and model we should be able to find the correct drivers for you.

    Paul.
      My Computer


  6. Posts : 9
    windows 7 32bit
    Thread Starter
       #6

    Okay. Thanks for the reply.

    I've taken it apart.

    So far I have

    ASRRock G41M-VS3

    Or

    FSB1333
    DDR3 1333 Dual channel
    I'll leave it open in case this is wrong
      My Computer


  7. Posts : 6,075
    Windows 7 Professional 64 bit
       #7

    Ok, this should take you to the correct page - ASRock > G41M-VS3 R2.0

    You need to download the Atheros Lan driver ver:1.0.0.45 it should be the 3rd driver down.

    If you have no internet on the PC then you will need to download it on another PC and put it onto a USB stick or CD and then transfer it to your PC and open and install it.

    Edit and that should be for 32bit Windows 7.

    Paul.
      My Computer


  8. Posts : 9
    windows 7 32bit
    Thread Starter
       #8

    Thanks very much Paul, very helpful.
      My Computer


  9. Posts : 6,075
    Windows 7 Professional 64 bit
       #9

    No worries, let us know how you get on.

    Paul
      My Computer


  10. Posts : 9
    windows 7 32bit
    Thread Starter
       #10

    Yes it worked a treat!

    I'm now online and ready to move it to its new home.
      My Computer


 
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