How do I see my external drive?  

Layback Bear said:

whs said:

Some imaging programs (e.g. the older versions of Macrium) do not support USB3 for the recovery. Attach the disk to a USB2 port - you may have more luck.

Is this what solved your problem?

I think the problem was the BIOS wasn't allowing him to boot from the USB 3.0 ports. Additionally the fact that the BIOS wasn't set up to boot from a USB device could have also been a problem.

Could use a bit of clarification from the OP though.

I still don't know why I can't see my USB 3 external drive while its plugs into the USB 3 port but if I plug the blue USB 3 cable into the USB 2 port it will work & I can see my image on my external drive!

As I said before I may lose some speed but it works!

Thanks for all your help.

Regent from Canada

Regent said:

I still don't know why I can't see my USB 3 external drive while its plugs into the USB 3 port but if I plug the blue USB 3 cable into the USB 2 port it will work & I can see my image on my external drive!

You've actually confirmed what we thought problem was.

sygnus21 said:

Regent said:

My usb3 external drive is 1.5TB. Thanks guys for the links but all theses drivers are install from windows! I need the driver that can be loaded while am in boot mode.
When I try to restore my image from my w7 boot cd (the boot cd was created from w7 after it made the backup) it can't see the USB 3 external drive so I need the drivers that will allowed me to see my image that is on my USB 3 external drive?

You don't need drivers for that, the BIOS should just pick it up. What you need to do is go into the BIOS and make sure you choose boot from USB as the first boot device. Than, as whs tells you, use a USB 2.0 slot as USB 3.0 is backwards compatible, so just use the 2.0 slot.

Thanks.

I have a SD CR-35m card reader. I have lost the original driver. The computer will not recognise it. On searching the net, I was urged to download Bearshare which seems to be a prog for music etc.
Any ideas how I can get the computer to acknowledge. On first plugging in was told software installed. However, does not appear on list of drives in 'computer'. I also have a HAMA stick with no problem.
johnep

Hi johnep, Welcome to seven forums.

You need to create your own post on your issue as this one is different from yours, and it has been solved. This also helps to keep posts organized here. You can create yours in the Drivers forum.

That said, when you do, please tell us the name and manufacture of the card reader. Example IOGEAR GUH 287

Thanks.

Thanks for the Welcome, I have all the drivers for Dell. It was just an old card reader I found in my drawer and I wanted to use it. I have avoided Bear Share.
My Dell is an XPS 17 which I bought in 2010.

johnep

I talk to Asus about my problem & we where able to solve it. When I boot to my w7 backup restore CD I needed to load two drivers file from my flash drive!I needed to load the Generic USB Hub & one of the ASMedia XHCI Controller drivers! then click load & the image on the USB 3 drive showed up!
Now I have the USB 3 speed when the image is restore!

Thanks for the update.