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Windows 7: How do I see my external drive?

26 Jul 2013   #1

 
How do I see my external drive?

Where can I find the ASMedia USB 3 Host Controller Drivers? Is there a website I can download it from? Or can I find it on my computer?
I have Windows 7 64 bit. My motherboard is an Asus (P8P67 LE).
When I try to restore my image backup from my Windows 7 boot CD it just don't recognize my USB 3 external drive!

The problem is that I need to load the USB 3 external drive drivers while am in boot mode from the Windows 7 backup boot CD. Then I will be able to see the drive in question! As of now my bios can't see the image on my external drive so I can't restore my image!

Does anyone else had that problem? If so, please let me know how you solve that issue?

Thanks

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26 Jul 2013   #2

Windows 7 Ultimate 64bit SP1 with Media center
 
 

I apologize in advance if links not allowed on site, but you can find correct drivers here.

ASMEDIA drivers & firmwares
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26 Jul 2013   #3

windows 7 home 64bit
 
 

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26 Jul 2013   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Some imaging programs (e.g. the older versions of Macrium) do not support USB3 for the recovery. Attach the disk to a USB2 port - you may have more luck.
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26 Jul 2013   #5

Windows 7 Ultimate 64bit SP1 with Media center
 
 

You dont say what size your usb3 external drive is, if it is larger than 2TB, than a firmware upgrade & driver maybe required 1st (see link above) for it to properly see the external drive, going by its age.
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26 Jul 2013   #6

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by whs View Post
Some imaging programs (e.g. the older versions of Macrium) do not support USB3 for the recovery. Attach the disk to a USB2 port - you may have more luck.
I'd try this first before hunting for any drivers.

Please let us know how it went.
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26 Jul 2013   #7

 

My usb3 external drive is 1.5TB. Thanks guys for the links but all theses drivers are install from windows! I need the driver that can be loaded while am in boot mode.
When I try to restore my image from my Windows 7 boot cd (the boot cd was created from Windows 7 after it made the backup) it can't see the USB 3 external drive so I need the drivers that will allowed me to see my image that is on my USB 3 external drive?
My System SpecsSystem Spec
26 Jul 2013   #8

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by Regent View Post
My usb3 external drive is 1.5TB. Thanks guys for the links but all theses drivers are install from windows! I need the driver that can be loaded while am in boot mode.
When I try to restore my image from my Windows 7 boot cd (the boot cd was created from Windows 7 after it made the backup) it can't see the USB 3 external drive so I need the drivers that will allowed me to see my image that is on my USB 3 external drive?
You don't need drivers for that, the BIOS should just pick it up. What you need to do is go into the BIOS and make sure you choose boot from USB as the first boot device. Than, as whs tells you, use a USB 2.0 slot as USB 3.0 is backwards compatible, so just use the 2.0 slot.

Let us know.
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27 Jul 2013   #9

 

Thanks sygnus21 for your help. You are right if I plug it into my USB 2 port it will work but I will lose the speed!

But at this point it the only option I have left.
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27 Jul 2013   #10

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by Regent View Post
Thanks sygnus21 for your help. You are right if I plug it into my USB 2 port it will work but I will lose the speed!

But at this point it the only option I have left.
In this instance the point is the get the OS installed. After that, you can still use the 3.0 ports. They're just not recognized in the BIOS for what you want to do. Should work fine in normal use. Also, make sure you're using a USB 3.0 cable to get those speeds. You'll know you have a 3.0 cable if the inside of the ends are blue.

Name:  USB3-Micro-3FT.jpg
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Notice the blue plastic inside

Note however this (probably) had nothing to do with your issue since 3.0 is backwards compatible. Meaning if the cable was USB 2 instead of 3 you'd just get 2.0 speeds instead of 3.0 speeds.

Good luck


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 How do I see my external drive?




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