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Windows 7: I am having a problem with my ATI Radeon Xpress Series graphics.

12 Aug 2013   #1

Windows 7 Ultimate x32
 
 
I am having a problem with my ATI Radeon Xpress Series graphics.

Iím having a problem with graphics on my laptop. Whenever I switch to full screen, either watching a movie or playing a game, the screen starts flashing and jerking. The end result is the movie or game goes back to the minimized size and I get an error message. The message states that my display driver failed and was restored. Iíve also noticed the icons in the upper right corner (minimize, restore, close) stop functioning.
My laptop is a Toshiba Satellite A135-52276. The operating system is Windows 7 Ultimate-Service Pack 1-32 bit. The graphics information shows ATI Radeon Xpress Series (0x5A62). The Total Available Grphics Memory: 831 MB. The current driver is from ATI Technologies, driver date 12-01-08, Version 8.561.0.0. Resolution is 1280 x 800.
Iíve tried Windows Update to check for updated drivers-tells me what I have is the best choice. Iím hoping you could help me-itís really frustrating. Thank you.


My System SpecsSystem Spec
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12 Aug 2013   #2
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcome to Seven Forums Snoopster03.
Windows update is often behind with drivers. How old is the laptop? The ATI designation indicates 3-4 years? You can go the Toshiba support site and see if they have a newer driver available for your model. Most laptops have specially created drivers which should be used for best performance.
My System SpecsSystem Spec
12 Aug 2013   #3

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

The newest Toshiba GPU driver for your system is Version: 8.383.1.1, Release Date: 2009-09-03.

Some times the oem drivers perform better than the suppliers drivers. Newer gpu drivers are not always better performers.
My System SpecsSystem Spec
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14 Aug 2013   #4

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Snoopster03 View Post
Iím having a problem with graphics on my laptop. Whenever I switch to full screen, either watching a movie or playing a game, the screen starts flashing and jerking. The end result is the movie or game goes back to the minimized size and I get an error message. The message states that my display driver failed and was restored. Iíve also noticed the icons in the upper right corner (minimize, restore, close) stop functioning.
My laptop is a Toshiba Satellite A135-52276. The operating system is Windows 7 Ultimate-Service Pack 1-32 bit. The graphics information shows ATI Radeon Xpress Series (0x5A62). The Total Available Grphics Memory: 831 MB. The current driver is from ATI Technologies, driver date 12-01-08, Version 8.561.0.0. Resolution is 1280 x 800.
Iíve tried Windows Update to check for updated drivers-tells me what I have is the best choice. Iím hoping you could help me-itís really frustrating. Thank you.

Hi Snoopster03,

It seems to be the video driver failure on the system. You should remove the video drivers by following the link below:

AMD Catalyst Un-install Utility

And then you can download the fresh video drivers from this link:

http://cdgenp01.csd.toshiba.com/cont...C40055700A.exe

If the issue recently occurred after any updates or software installed then you can also perform a system restore:

System Restore

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
Reply

 I am having a problem with my ATI Radeon Xpress Series graphics.




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