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Windows 7: Money spent, drivers not updating. :(

27 Aug 2013   #11
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi KBL, Sometimes you just have to run the install with admin rights , have you tried that ? Run as Administrator I have had many failed installs until I ran them under Admin


My System SpecsSystem Spec
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27 Aug 2013   #12
KBL

Windows 7 Home Premium 64 Bit
 
 

Another step closer... v2.1.36.0 installed, but get device error when plugging in transmitter.

But...

I think I may have solved the detection problem as well.
Because the USB transmitter for the WPCTVPRO does not fit into the USB port due to the shape of the Vaio, I am using an extension cable. I think that the cable would need to be a high speed one wouldn't it? Although, when I plug it into the USB 2.0 port it still is not detected, but have ordered a USB 3.0 cable and will test it then report back.
My System SpecsSystem Spec
27 Aug 2013   #13
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by KBL View Post
Another step closer... v2.1.36.0 installed, but get device error when plugging in transmitter.

But...

I think I may have solved the detection problem as well.
Because the USB transmitter for the WPCTVPRO does not fit into the USB port due to the shape of the Vaio, I am using an extension cable. I think that the cable would need to be a high speed one wouldn't it? Although, when I plug it into the USB 2.0 port it still is not detected, but have ordered a USB 3.0 cable and will test it then report back.
Hopefully everything goes OK then, Please keep us posted as it may help some one else with the same problem
My System SpecsSystem Spec
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27 Aug 2013   #14
KBL

Windows 7 Home Premium 64 Bit
 
 

Will do.

Thanks for help so far. Appreciate it.
My System SpecsSystem Spec
27 Aug 2013   #15
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

You're very welcome KBL
My System SpecsSystem Spec
27 Aug 2013   #16
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

IF you've already researched this, then you're probably not going to be able to upgrade ... but ... I have a Renesas USB 3.0 controller chip on my motherboard and, when I went to update it from the NEC/Renesas site, I discovered that they have different files for different chips.

You have to find out the exact model of the chip -- mine is D720200F1; so, I downloaded and installed the following:
1) Firmware: Firmware v3.0.3.4 06-14-2-12
2) Drivers: v2.1.39.0 08-21-2012

That said, I ran some file xfer benchmarks after install the Renesas firmware and driver and discovered that the transfer was actually faster and more stable with the default Microsoft drivers.
My System SpecsSystem Spec
03 Sep 2013   #17
KBL

Windows 7 Home Premium 64 Bit
 
 

Seems all drivers working ok.
USB 3 cable tested.
There is a change so far as the transmitter is now detected and flashes, but the system compatibility check still says it is not installed.


Attached Images
Money spent, drivers not updating. :(-usb-3-cable-system-check-result.jpg 
My System SpecsSystem Spec
16 Sep 2013   #18
KBL

Windows 7 Home Premium 64 Bit
 
 

Ok, so as I have not been having much luck with this, I uninstalled the 7.4M software. Rebooted and then installed the 7.1M1 software and rebooted again.
Then plugged in the WPCTVPRO and now it gets detected, but as a Portable Drive!!!!

Grrrrrr.
My System SpecsSystem Spec
16 Sep 2013   #19
sygnus21

Windows 10 Pro
 
 

May I ask what the obsession is with updating the drivers? Are you having issues? If not I see no reason to go through the frustrations you're going through just to have the latest driver.

Trust me I'm as obsessive as anyone here when it comes to having all my software / hardware, but even I draw a line at a certain point... especially when everything is telling me they don't work with the current system... which these are clearly telling you.

In short, it may be worth your while, and sanity, to just leave things as they are. Especially if there aren't any issues or problems.

My two cents.
My System SpecsSystem Spec
17 Sep 2013   #20
KBL

Windows 7 Home Premium 64 Bit
 
 

Hi Synus,

Believe me, I would rather not be going through all this aggravation.
Basically, as pointed out in the original post, I bought a WPCTVPRO and am trying to get it to work.
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 Money spent, drivers not updating. :(




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