Yellow triangle for Other Devices>Universal Serial Bus (USB) Controlle  


  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    Yellow triangle for Other Devices>Universal Serial Bus (USB) Controlle


    In Device Manager, under Other Devices, I have Universal Serial Bus (USB) Controller with a yellow triangle and exclamation mark in it. I tried 'Update Driver Software' and asked Windows to search online for it but it couldn't find it. My two front USB ports don't work either so I'm guessing these problems are related.

    Under Properties>Details>Product IDs I have this:

    PCI\VEN_104C&DEV_8241&SUBSYS_2AB5103C&REV_02
    PCI\VEN_104C&DEV_8241&SUBSYS_2AB5103C
    PCI\VEN_104C&DEV_8241&CC_0C0330
    PCI\VEN_104C&DEV_8241&CC_0C03

    This is the PC I have: Hewlett Packard 7300 Elite MT (XT236EA#ABD) - Datenblatt - CHIP Online and it says the Motherboard Chipset I have is Intel H67 Express although I cannot confirm this. Help?

    Thank you very much in advance!
      My Computer


  2. Posts : 84
    Windows 7 ultimate x64
       #2

    PCIDatabase says that for that vendor ID and Device ID it has to be this:
    Chip Number: Texas Instruments USB 3.0 XHCI Host Controller
    Chip Description: Texas Instruments USB 3.0 XHCI Host Controller
    Notes: Download Texas Instruments TUSB7320/TUSB7340 xHCI USB 3.0 Host Controller Driver 1.16.2.0 for Windows XP, Windows Vista, Windows XP 64 bit, Windows Vista 64 bit, Windows 7, Windows 7 64 bit
    MAke sure you create a system restore point before installing the drivers. Also, you could try installing that chipset as well.
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    It worked, thank you so much! I had such a hard time trying to fix the problem... Would it be too much to ask how you fixed this? Thank you again!!
      My Computer


  4. Posts : 84
    Windows 7 ultimate x64
       #4

    You are very welcome!
    Whenever you can see the Vendor ID and Device ID from device manager (in your case VEN_104C&DEV_8241 = Vendor ID 104C and Device ID = 8241) you can go to PCI Vendor and Device Lists search the vendor ID, then click it, then look for that device ID (in this case it will be shown as 0x8241) and you have everything right there.
      My Computer


  5. Posts : 1
    Windows 7 Professional
       #5

    Thannk you


    brreaker, I have been trying to solve this for days. None of my information was the same as Thyrez, but your directions got me where I needed to go. Thank you!
      My Computer


 

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