New
#81
What now ? Solved ?
Still can't The setup is decompressing the setup.msi (setup.exe to setup.msi )
PLease change the startup type - run the following command in an Elevated Command Prompt...
SC config WATADMINSVC start= demand
reboot, and run another MGADiag report.
OK Master. I'll following you :)
Here you are
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc= Windows Product ID: 00426-OEM-8992662-00173 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {E5AEE7F6-3E98-4176-AE09-A6F36C80F2F3}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_ldr.130801-1934 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{E5AEE7F6-3E98-4176-AE09-A6F36C80F2F3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-2843975138-244238007-3567221033</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K43SD</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K43SD.206</Version><SMBIOSVersion major="2" minor="6"/><Date>20120323000000.000000+000</Date></BIOS><HWID>02AC3E07018400FE</HWID><UserLCID>0421</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600173-02-1057-7601.0000-2442013 Installation ID: 019843303466232335448652500111877060920502397204829401 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: VKM6G License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 14/09/2013 19:40:45 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x80072EE7 HealthStatus: 0x0000000000000000 Event Time Stamp: 9:2:2013 17:43 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAQABAAIAAAACAAAAAQABAAEAJJRI05K8FLmk37zPOMfS91gbOu4ucw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC _ASUS_ Notebook FACP _ASUS_ Notebook DBGP _ASUS_ Notebook HPET _ASUS_ Notebook MCFG _ASUS_ Notebook ECDT _ASUS_ Notebook SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist ASF! INTEL HCG SLIC _ASUS_ Notebook
That looks better :)
Now try validating using Internet Explorer at www.microsoft.com/genuine/validate - it should pass.
then attempt the installation again - does the error change?
If not, run the following command and post the results.
SC QC TRUSTEDINSTALLER
The error not changed
Here you are
Code:Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>SC QC TRUSTEDINSTALLER [SC] QueryServiceConfig SUCCESS SERVICE_NAME: TRUSTEDINSTALLER TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\Windows\servicing\TrustedInstaller.exe LOAD_ORDER_GROUP : ProfSvc_Group TAG : 0 DISPLAY_NAME : Windows Modules Installer DEPENDENCIES : SERVICE_START_NAME : localSystem C:\Windows\system32>
OK - that's normal...
SC QC MSISERVER
NET START MSISERVER
NET START TRUSTEDINSTALLER
SC QUERYEX MSISERVER
SC QUERYEX TRUSTEDINSTALLER
Here you are
Code:Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>SC QC MSISERVER [SC] QueryServiceConfig SUCCESS SERVICE_NAME: MSISERVER TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\Windows\SysWOW64\msiexec.exe /V LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Installer DEPENDENCIES : rpcss SERVICE_START_NAME : LocalSystem C:\Windows\system32>NET START MSISERVER The Windows Installer service is starting. The Windows Installer service was started successfully. C:\Windows\system32>NET START TRUSTEDINSTALLER The Windows Modules Installer service is starting..... The Windows Modules Installer service was started successfully. C:\Windows\system32>SC QUERYEX MSISERVER SERVICE_NAME: MSISERVER TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 PID : 2456 FLAGS : C:\Windows\system32>SC QUERYEX TRUSTEDINSTALLER SERVICE_NAME: TRUSTEDINSTALLER TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 PID : 3840 FLAGS : C:\Windows\system32>