Windows Installer Problem  

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  1. Posts : 73
    Windows 7 Professional x64
    Thread Starter
       #81

    What now ? Solved ?
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #82

    Hi there Can you Install your Drivers
      My Computer


  3. Posts : 73
    Windows 7 Professional x64
    Thread Starter
       #83

    Still can't The setup is decompressing the setup.msi (setup.exe to setup.msi )
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #84

    PLease change the startup type - run the following command in an Elevated Command Prompt...

    SC config WATADMINSVC start= demand

    reboot, and run another MGADiag report.
      My Computer


  5. Posts : 73
    Windows 7 Professional x64
    Thread Starter
       #85

    OK Master. I'll following you :)
      My Computer


  6. Posts : 73
    Windows 7 Professional x64
    Thread Starter
       #86

    Here you are

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
    Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
    Windows Product ID: 00426-OEM-8992662-00173
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {E5AEE7F6-3E98-4176-AE09-A6F36C80F2F3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.130801-1934
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E5AEE7F6-3E98-4176-AE09-A6F36C80F2F3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-2843975138-244238007-3567221033</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K43SD</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K43SD.206</Version><SMBIOSVersion major="2" minor="6"/><Date>20120323000000.000000+000</Date></BIOS><HWID>02AC3E07018400FE</HWID><UserLCID>0421</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600173-02-1057-7601.0000-2442013
    Installation ID: 019843303466232335448652500111877060920502397204829401
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VKM6G
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 14/09/2013 19:40:45
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:2:2013 17:43
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAIAAAACAAAAAQABAAEAJJRI05K8FLmk37zPOMfS91gbOu4ucw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            _ASUS_        Notebook
      FACP            _ASUS_        Notebook
      DBGP            _ASUS_        Notebook
      HPET            _ASUS_        Notebook
      MCFG            _ASUS_        Notebook
      ECDT            _ASUS_        Notebook
      SSDT            PmRef        Cpu0Ist
      SSDT            PmRef        Cpu0Ist
      ASF!            INTEL          HCG
      SLIC            _ASUS_        Notebook
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #87

    That looks better :)
    Now try validating using Internet Explorer at www.microsoft.com/genuine/validate - it should pass.
    then attempt the installation again - does the error change?

    If not, run the following command and post the results.

    SC QC TRUSTEDINSTALLER
      My Computer


  8. Posts : 73
    Windows 7 Professional x64
    Thread Starter
       #88

    The error not changed
    Here you are

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Windows\system32>SC QC TRUSTEDINSTALLER
    [SC] QueryServiceConfig SUCCESS
    
    SERVICE_NAME: TRUSTEDINSTALLER
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 3   DEMAND_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\servicing\TrustedInstaller.exe
            LOAD_ORDER_GROUP   : ProfSvc_Group
            TAG                : 0
            DISPLAY_NAME       : Windows Modules Installer
            DEPENDENCIES       :
            SERVICE_START_NAME : localSystem
    
    C:\Windows\system32>
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #89

    OK - that's normal...

    SC QC MSISERVER
    NET START MSISERVER
    NET START TRUSTEDINSTALLER
    SC QUERYEX MSISERVER
    SC QUERYEX TRUSTEDINSTALLER
      My Computer


  10. Posts : 73
    Windows 7 Professional x64
    Thread Starter
       #90

    Here you are
    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Windows\system32>SC QC MSISERVER
    [SC] QueryServiceConfig SUCCESS
    
    SERVICE_NAME: MSISERVER
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 3   DEMAND_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\SysWOW64\msiexec.exe /V
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : Windows Installer
            DEPENDENCIES       : rpcss
            SERVICE_START_NAME : LocalSystem
    
    C:\Windows\system32>NET START MSISERVER
    The Windows Installer service is starting.
    The Windows Installer service was started successfully.
    
    
    C:\Windows\system32>NET START TRUSTEDINSTALLER
    The Windows Modules Installer service is starting.....
    The Windows Modules Installer service was started successfully.
    
    
    C:\Windows\system32>SC QUERYEX MSISERVER
    
    SERVICE_NAME: MSISERVER
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 2456
            FLAGS              :
    
    C:\Windows\system32>SC QUERYEX TRUSTEDINSTALLER
    
    SERVICE_NAME: TRUSTEDINSTALLER
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 3840
            FLAGS              :
    
    C:\Windows\system32>
      My Computer


 
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