Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: New MSI mobo with realtek sound not working

18 Sep 2013   #1
Wajiema

Windows 10
 
 
New MSI mobo with realtek sound not working

Hi i have a new MSI mobo H61M-P31(G3) that i used to replace a Dell mobo(unknown model) everything fit right and all drivers installed right but still have no sound. I'm not sure if this is due to a driver conflict because i did not reinstall windows or if it is a fault on the board. Yes i have tried everything from different speakers to different driver versions to no avail. I guess what i am asking is would this be a problem caused by the old windows install and should i reinstall windows.


My System SpecsSystem Spec
.
18 Sep 2013   #2
Pauly

Win7 Ultimate X64
 
 

TBH im surprised it worked without a reinstall, did you sysprep or prepare the OS for hardware migration ?
If not then its hard to say, chances are the wrong/no audio drivers are installed but it could also be something else
Have you checked device manager for any unrecognised devices/caution marks
My System SpecsSystem Spec
18 Sep 2013   #3
Wajiema

Windows 10
 
 
Device Check

Yes i have went into device manager and there in no explanation marks are anything and under audio is a Realtek Highdef device. As for prepping the OS i've never herd of i just figured when i power it up windows would recognize the hardware changes and load drivers and what did not load i installed from the disc then updated using the MSI live update. I also used driver removal from guru and uninstalled all audio drivers and then reinstalled them to no avail
My System SpecsSystem Spec
.

19 Sep 2013   #4
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Wajiema View Post
Yes i have went into device manager and there in no explanation marks are anything and under audio is a Realtek Highdef device. As for prepping the OS i've never herd of i just figured when i power it up windows would recognize the hardware changes and load drivers and what did not load i installed from the disc then updated using the MSI live update. I also used driver removal from guru and uninstalled all audio drivers and then reinstalled them to no avail
Hi Wajiema,

Welcome to Seven forums.

This could be an issue with the audio ports on the motherboard as well. As sound card might be fine on the system and also drivers are loaded correctly.

Are the sound ports are integrated to the motherboard or you have daughterboard connected to the main board.

If it is separate port then kindly check if they are properly connected. Also let us know was this motherboard used on a different system where audio ports worked or not.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
19 Sep 2013   #5
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Do you have a speaker icon in lower right corner and have you selected a default device for audio?
My System SpecsSystem Spec
19 Sep 2013   #6
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

Quote   Quote: Originally Posted by Wajiema View Post
Hi i have a new MSI mobo H61M-P31(G3) that i used to replace a Dell mobo(unknown model) everything fit right and all drivers installed right but still have no sound. I'm not sure if this is due to a driver conflict because i did not reinstall windows or if it is a fault on the board. Yes i have tried everything from different speakers to different driver versions to no avail. I guess what i am asking is would this be a problem caused by the old windows install and should i reinstall windows.

Have you clicked on Volume control options

Right click over speaker icon sometimes they are mute and it doesn't show that is what happened with my Headset it was on mute
My System SpecsSystem Spec
22 Sep 2013   #7
Wajiema

Windows 10
 
 

Thank you guys for the response. I have checked to make sure that it is plugged into the right port and the realtek audio manger does detect it. I do have the speaker Icon by the clock i can click on it and it shows sound should be playing. As for being in another system, it is a brand new board just bought from Frye's so it should work.
My System SpecsSystem Spec
22 Sep 2013   #8
Wajiema

Windows 10
 
 

Ok just got back from my mom's(it's her computer) and did a fresh install of windows 7 ultimate and reinstalled all the MSI drivers to the sound to the chipset to the IntelME driver and still no sound. I am at a lost of Ideas now. I am thinking of RMAing it and getting a new one but thought i would wait a few days to see if anyone else could have any other ideas. I also tried install the Vista AC887 driver.zip file and did now work either.
My System SpecsSystem Spec
23 Sep 2013   #9
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Wajiema View Post
Ok just got back from my mom's(it's her computer) and did a fresh install of windows 7 ultimate and reinstalled all the MSI drivers to the sound to the chipset to the IntelME driver and still no sound. I am at a lost of Ideas now. I am thinking of RMAing it and getting a new one but thought i would wait a few days to see if anyone else could have any other ideas. I also tried install the Vista AC887 driver.zip file and did now work either.
Hi Wajiema,

It seems to be an issue with the motherboard itself. You should consider getting it replaced. As if it would have been drivers issue then you should received some error while installing the same.

Also, is the audio port on the motherboard or it is a different port connect to the main board. If yes then reconnect the cable connecting it to the board to ensure they are plugged in properly.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
23 Sep 2013   #10
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I had a similar issue a couple of years ago and I kept playing with things and got it to work. Have you tried the front audio connector will it play music there? Try to wiggle the connector in it's socket and see if you can hear any sounds.
My System SpecsSystem Spec
Reply

 New MSI mobo with realtek sound not working




Thread Tools




Similar help and support threads
Thread Forum
Realtek audio, Gigabyte mobo: strange-sounding audio, mic not working
I have a self-assembled desktop PC - full specs in the signature below, but in short, it has an AMD Phenom II X6 1090T processor on a Gigabyte GA-970A-DS3P mainboard, which uses a Realtek Azalia ALC887 on-board sound system. I have no loudspeakers and listen to the computer sound exclusively...
Sound & Audio
Realtek/Windows Sound not working but detecting devices.
As the title suggests, my on board sounds, seem to have failed, every time I boot, I get a Windows Troubleshooter telling me that the audio devices and services are not enabled or started, the troubleshooter fails without any errors to report (will grab a screen of this when I can) Here is a...
Sound & Audio
Distortion sound using onboard realtek sound card on windows 7ultimate
Hello,i recently upgrade my system from xp to windows7,i use the same realtek driver and get distortions!I try severall drivers,disable all enhancements/levels on speakers properties with no result(2.1speakers-),i configure them in stereo mode,i reduce the default format to 44100 16bits(cd...
Sound & Audio
No sound, Realtek sound inputs assigned randomly
The realtek audio managers shows that the front two inputs, front mic and headphones, are always plugged in when there is nothing in them at all. When I plug in my speakers to the back green input for sound it inputs both the green one, front speakers out, and the blue input, line in. Now I get...
Sound & Audio
Realtek - sound not working right.
Hi, I just installed windows 7 (clean). I did not have sound at first. After downloading the realtek drivers...the sound did start working by switching from stereo to 7.1 speaker (in the realtek HD audio manager) .....so the surround speakers work but the front left and right do not, and thats...
Sound & Audio
realtek ac97 no sound,but shows its working
Knowing my luck,I have overlooked a setting,but either way my sound is not working,i recently installed win 7 build 7100,and my onboard sound card is not working,my sound properties and volume control shows it is working but there is no sound coming out,ive checked the volume and all the stuff that...
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:57.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App