Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Default printer driver doesn't work, Win7 won't update it. Ricoh mp171


02 Oct 2013   #1

windows 7 x64
 
 
Default printer driver doesn't work, Win7 won't update it. Ricoh mp171

I downloaded Windows 7 x86 drivers for our Ricoh Aficio MP 171 from Ricoh, to load them onto a machine freshly updated from XP to Win 7. Every time i try to install them, Windows tells me the default driver it chose is the best one and won't install it. The driver it is using does squat, the printer was working fine when it was connected to XP, now the most we have gotten out of it is a few pages of jibberish when we tried to print a photo.

I have tried manually installing the driver from the device manager, i tell it to use a folder on the desktop where i copied the driver, but when i press next it immediately says the driver being used is up to date. I tried telling it to read from a dvd i burned the driver folder on to, it doesn't like that either.

I am toying with the idea of deleting the default driver from system32 (but copying it first to a data key), disconnecting from the 'net, and then installing the one from Ricoh.

My System SpecsSystem Spec
.

02 Oct 2013   #2

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi briligg, Have you tried installing the drivers in admin mode Run as Administrator Some times you have to overrule Windows 7 and tell it you know best this time
My System SpecsSystem Spec
02 Oct 2013   #3

windows 7 x64
 
 

hi Pebbly
It's an administrator account, i thought that made it automatic. Is it that right-click, run as administrator routine? I'll try.
My System SpecsSystem Spec
.


02 Oct 2013   #4

windows 7 x64
 
 

hi Pebbly
It's an administrator account, i thought that made it automatic. Is it that right-click, run as administrator routine? I'll try.

Oh, i read the Run as Administrator link - but i'm not opening a program, i'm messing with the device manager.
Looking around, it seems i was already in administrator mode - the control panel entry for device manager has the administrator symbol. At any rate there were no 'run as administrator' options on the right-click menu anywhere along the process.

I tried deleting the driver windows is using, but i can't because i'm not a 'trusted installer'.
My System SpecsSystem Spec
02 Oct 2013   #5

windows 7 x64
 
 

Okay, it seems that there are 2 drivers being used - one is usbprinter.sys, to pass data to the printer through a usb port. I'm guessing it is the problem. The other seems to be the Ricoh driver. According to the system both are working fine. I see now that i can click on the two drivers listed as being used for the device and get properties for either one, i didn't realize before they were separate entities.
My System SpecsSystem Spec
Reply

 Default printer driver doesn't work, Win7 won't update it. Ricoh mp171




Thread Tools



Similar help and support threads for2: Default printer driver doesn't work, Win7 won't update it. Ricoh mp171
Thread Forum
Solved Windows 7 No Printer Driver Ricoh AC204 Drivers
False unsigned driver error for ricoh 4in1 card reader, win7 x64 Drivers
Dell 2130cn printer - duplex doesn't work Drivers
Add a Canon printer with no driver and Windows update doesn't work Drivers
my printer doesn't work on seven? Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:46 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33