Front USB ports not working, driver problem  

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  1. Posts : 32
    Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #11

    I don't see where the software checks for installed drivers. It looks like the CD is only used to install drivers that the owner selects.
      My Computer


  2. Posts : 32
    Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #12

    After looking around the CD files, "Asus InstAll" does check drivers if you click custom install.

    They crazy thing is some how my chipset driver was not installed. I have been using this computer for months with no issues with the 3.0 ports, but something deleted my chipset driver.

    Thank you for your help.
      My Computer


  3. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #13

    Brilliant, glad you got it working mate. I'm pretty embarassed that I didn't think of the chipset driver though, schoolboy error on my part there. At least you're up and running though, that's the main thing. Thanks for marking the thread as solved and enjoy you USB 3.0 speeds!
      My Computer


  4. Posts : 32
    Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #14

    Maybe the chipset driver got uninstalled when I updated the graphics driver to ccc 13.9. I just hope no one else will have this problem.
      My Computer


  5. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #15

    It was probably when you uninstalled the USB driver.
      My Computer


  6. Posts : 2
    Windows 7 Professional 64 bits
       #16

    After looking around the CD files, "Asus InstAll" does check drivers if you click custom install.
    My Asus CD is no longer readable, so I cannot run Asus Install in custom mode to chek if a driver is missing..., can anyone provide me with a link to an ISO image ?

    But more interesting: I have the same problem than you, BUT the Asmedia XHCI controller does NOT appear in the Device Manager, it is not detected by Windows, as shown in the picture below:



    If I try to install the ASMedia driver, the installation program terminates before the end, saying that there is no Asmedia controller on my PC...

    Could it be a motherboard failure, meaning that the ASMedia controller is out of order ??
      My Computer


  7. Posts : 2
    Windows 7 Professional 64 bits
       #17

    Provided that THOUSANDS of people have this problem, and that there is no clear solution, I have decided to stop searching for a solution (that I am sure to not find...).

    I have bought a $30 PCI-Express card offering 4 USB-3 ports and 2 internal USB-3 ports (to connect the chasis front USB ports) : it has the appropriate drivers for W7, W8 and is immediately recognized by W10.

    No more problem : 100% perfect !

    As long as the manufacturers, Asus, W$ or Intel (who is responsible ????) will not commit to fix it, this is for me the best approach .
      My Computer


 
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