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Windows 7: USB Port error (Code 28)

25 Oct 2013   #1
DarkBreak24

Windows 8.1 64Bit
 
 
USB Port error (Code 28)

when ever i plug in a usb device to the front usb ports of my computer i get this error @The drivers for this device are not installed (Code 28) There are no compadiable drivers for this device to find a driver for this device click update driver@. clicking that does not work but when i try the device in a different usb port it does. any help to fix this issue would be greatly appreciated

below is a picture of the error i receive...




Attached Thumbnails
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My System SpecsSystem Spec
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25 Oct 2013   #2
ICIT2LOL

Desk1 8 Pro / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro
 
 

Hiyya Darkbreak mate as I don't know the numbers maybe you could access them at your end and the drivers should come up form this link
Product Selection | Dell US

PS I meant to add that I always go for the manufacturers site rather then rely on the Windows updating feature
My System SpecsSystem Spec
25 Oct 2013   #3
carwiz

Windows 7 Pro-x64
 
 

It doesn't look like a driver problem. It looks like it's not being recognized as a USB device. It should show up under Disk Drives not Other devices. Does a thumb drive work in the front port(s)? It may be that the Store N Go draws too much current on the front ports. Are they 2.0 or 3.0 ports?

Added: There's a limit on the amount of current you can draw from a USB Hub. What other devices are on the same hub?
My System SpecsSystem Spec
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25 Oct 2013   #4
ICIT2LOL

Desk1 8 Pro / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro
 
 

Right got it so the plug in is not being recognised?

Now yes Wizz you are right I got my wires a tad crossed there. Now generally speaking those external drives usually come with their own and I think rotten software and wondering if the thing should formatted through DISKPART I wonder if it is seen in that?

Now usually the larger ones come with a power adaptor and again you are right the big ones will draw or try to draw far too much power from what is available in the USB port.

Looking at a few reviews this machine is now reasonably aged too am wondering too if the mobo maybe a failing.
My System SpecsSystem Spec
25 Oct 2013   #5
DarkBreak24

Windows 8.1 64Bit
 
 

there is 2 front ports they are usb 2.0 and nothing is plugged in to either of them
My System SpecsSystem Spec
25 Oct 2013   #6
carwiz

Windows 7 Pro-x64
 
 

Just because there's nothing plugged into those ports doesn't mean the HUB isn't being used by other devices.

Does a thumb drive work in the ports? You didn't answer.
My System SpecsSystem Spec
25 Oct 2013   #7
DarkBreak24

Windows 8.1 64Bit
 
 

thats what is plugged in
My System SpecsSystem Spec
25 Oct 2013   #8
ICIT2LOL

Desk1 8 Pro / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro
 
 

Have you physically examined the ports to see what condition the contacts are in? You will need a fairly bright light.
My System SpecsSystem Spec
25 Oct 2013   #9
carwiz

Windows 7 Pro-x64
 
 

I'm beginning to feel like a dentist.

Does it work? Does it show up in Devices as a disk drive?
My System SpecsSystem Spec
25 Oct 2013   #10
DarkBreak24

Windows 8.1 64Bit
 
 

when plugged into a different usb port yes
My System SpecsSystem Spec
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 USB Port error (Code 28)




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