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Windows 7: lost drivers


07 Nov 2013   #1

windows 7
 
 
lost drivers

Morning. I am having problems with drivers, I can't get me PC to recognise my phone. now every time
I turn my computer on I get this. ( see attachment) can anyone help.




Attached Thumbnails
lost drivers-capture-desktop.jpg  
My System SpecsSystem Spec
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09 Nov 2013   #2

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

It looks like that DLL is either missing or corrupt. If that DLL is required to make your phone work with your PC, then you may have to reinstall the drivers for the phone, or else reinstall the software package that came with your phone.

What happens when you plug the phone into the PC? Does it give you an error message?
My System SpecsSystem Spec
10 Nov 2013   #3

Desk 1: Win 7 Pro 32bit; Desk 2: Server 2012 R2 & Win 8.1 64bit
 
 

Looks to me that those are two separate problems. As to the message in this post, the directory path in that error message is telling. "Conduit" is a search engine hijack. Looks like your antivirus removed the startup file from disk but not the entry in the registry that references it and tells Windows to start it.

Download Autoruns. When you start it look in lower left corner of window and wait till it's done scanning. Click Ctrl-F and search for the word Conduit. Uncheck the box to remove it from registry startup.
My System SpecsSystem Spec
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10 Nov 2013   #4

windows 7
 
 
lost drivers

Hi when I am using Keis I plug my phone in and it say's connecting. After about 10 min's it says' it can't connect to this device. I have tried it on my laptop and get the same results.
I have run autoruns but I don't understand it I don't want to tick /untick boxes if I don't' know what I am doing. can you be a bit clearer, (for a dummy).
My System SpecsSystem Spec
10 Nov 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Follow Geek's instructions, and then post a screenshot after you've searched for Conduit. Geek is right about Windows attempting to load the .DLL at startup, but not being able to find it because it most likely doesn't exist anymore.

Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
10 Nov 2013   #6

Desk 1: Win 7 Pro 32bit; Desk 2: Server 2012 R2 & Win 8.1 64bit
 
 

You can read more about Autoruns on its website. Its information lists everything that gets started (or just loaded) on your computer when you boot Windows and login. Each item represents a registry entry. Unchecking a box removes the item from the registry (but Autoruns remembers the entry). If you click to re-check the box, Autrons restores the resgistry entry.

Once you're satisfied it fixes the problem and everything works you can right click select Delete to remove the entry from the registry and from Autoruns (or leave it remain unchecked, is up to you)

/* EDit */
I have a Samsung phone as well.IMO Kies is a PAIN in the $$$ I use MyPhoneExplorer (freeware) you install on your PC and download the app to your phone. Check it out. Might work for your needs too.

/* EDIT 2 */
I know this type of problem is common. So i guessed if I just googled Conduit Autoruns I could find you other examples. Sure enough, there's plenty. You can read someone else's experience http://deletemalware.blogspot.com/20...dll-error.html
My System SpecsSystem Spec
11 Nov 2013   #7

windows 7
 
 

Morning to you all .firstly I have solved the phone problem I reset it back to the factory settings now it works great.
so thanks for that .i think maybe computer geeks right they where two different problems. the other thing with the dll message it is still there every time I turn on my computer.
I downloaded autorun and ran it got the log but as I said I don't understand it. and I cant' fathom out how to send it to you. I have clicked the paperclip, gone into browse chose the image ,click download .but nothing comes to this box.
I need help. Please.
My System SpecsSystem Spec
11 Nov 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

The image will attached to your post, as soon as, you select Upload. You insert the image inline, after you uploaded it by selecting the paperclip icon and then clicking the image name.

lost drivers-capture.jpg


My System SpecsSystem Spec
12 Nov 2013   #9

windows 7
 
 
lost drivers

Morning Blue Robot. I still can't send you the outorun log. what am I doing wrong.

I am on this page, I go down to manage attachments. Click browse go to my pictures. select Atorun.

the selection comes up in browse box. I click upload. message say' uploading please wait.

then nothing. I come back to this page and there is no attachment. HELP.???
My System SpecsSystem Spec
12 Nov 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Name:  cap.jpg
Views: 19
Size:  96.5 KB

Can you get to the same point as me in the above image?


My System SpecsSystem Spec
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