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Windows 7: I cant install my bluetooth headset onto toshiba laptop

18 Nov 2013   #1

windows 7 32
 
 

I got the bluetooth dongle and it detects the headset(AEC BQ-605), but it says bluetooth peripheral unknown driver. I have emailed the website, but i have yet to get a response. Can you try figuring this problem out, please?

Edit:Oh yeah, i also tried looking into the device manager, and i couldnt find the software needed online.

here are the scrnshots



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My System SpecsSystem Spec
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19 Nov 2013   #2

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by guperan View Post
I got the bluetooth dongle and it detects the headset(AEC BQ-605), but it says bluetooth peripheral unknown driver. I have emailed the website, but i have yet to get a response. Can you try figuring this problem out, please?

Edit:Oh yeah, i also tried looking into the device manager, and i couldnt find the software needed online.

here are the scrnshots
Hi guperan,

Welcome to Seven forums.

We would need to know which bluetooth card is installed on the system. You would need to install the bluetooth driver/software for the system.

Driver Install - Device Manager

If you are unsure of the same then, kindly update your system specs here by following this.

Also, let us know the hardware id of the bluetooth card installed on the system:

Hardware Identification

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
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 I cant install my bluetooth headset onto toshiba laptop




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