lost drivers  

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  1. Posts : 156
    windows 7
       #1

    lost drivers


    Morning. I am having problems with drivers, I can't get me PC to recognise my phone. now every time
    I turn my computer on I get this. ( see attachment) can anyone help.
      My Computer


  2. Posts : 3,487
    Win 7 Pro x64/Win 10 Pro x64 dual boot
       #2

    It looks like that DLL is either missing or corrupt. If that DLL is required to make your phone work with your PC, then you may have to reinstall the drivers for the phone, or else reinstall the software package that came with your phone.

    What happens when you plug the phone into the PC? Does it give you an error message?
      My Computer


  3. Posts : 725
    Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
       #3

    Looks to me that those are two separate problems. As to the message in this post, the directory path in that error message is telling. "Conduit" is a search engine hijack. Looks like your antivirus removed the startup file from disk but not the entry in the registry that references it and tells Windows to start it.

    Download Autoruns. When you start it look in lower left corner of window and wait till it's done scanning. Click Ctrl-F and search for the word Conduit. Uncheck the box to remove it from registry startup.
      My Computer


  4. Posts : 156
    windows 7
    Thread Starter
       #4

    lost drivers »


    Hi when I am using Keis I plug my phone in and it say's connecting. After about 10 min's it says' it can't connect to this device. I have tried it on my laptop and get the same results.
    I have run autoruns but I don't understand it I don't want to tick /untick boxes if I don't' know what I am doing. can you be a bit clearer, (for a dummy).
      My Computer

  5.    #5

    Follow Geek's instructions, and then post a screenshot after you've searched for Conduit. Geek is right about Windows attempting to load the .DLL at startup, but not being able to find it because it most likely doesn't exist anymore.

    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  6. Posts : 725
    Desk 1: Win 7 Pro x32; Desk 2: Windows 10 x64
       #6

    You can read more about Autoruns on its website. Its information lists everything that gets started (or just loaded) on your computer when you boot Windows and login. Each item represents a registry entry. Unchecking a box removes the item from the registry (but Autoruns remembers the entry). If you click to re-check the box, Autrons restores the resgistry entry.

    Once you're satisfied it fixes the problem and everything works you can right click select Delete to remove the entry from the registry and from Autoruns (or leave it remain unchecked, is up to you)

    /* EDit */
    I have a Samsung phone as well.IMO Kies is a PAIN in the $$$ :) I use MyPhoneExplorer (freeware) you install on your PC and download the app to your phone. Check it out. Might work for your needs too.

    /* EDIT 2 */
    I know this type of problem is common. So i guessed if I just googled Conduit Autoruns I could find you other examples. Sure enough, there's plenty. You can read someone else's experience http://deletemalware.blogspot.com/20...dll-error.html
    Last edited by ComputerGeek; 10 Nov 2013 at 12:50.
      My Computer


  7. Posts : 156
    windows 7
    Thread Starter
       #7

    Morning to you all .firstly I have solved the phone problem I reset it back to the factory settings now it works great.
    so thanks for that .i think maybe computer geeks right they where two different problems. the other thing with the dll message it is still there every time I turn on my computer.
    I downloaded autorun and ran it got the log but as I said I don't understand it. and I cant' fathom out how to send it to you. I have clicked the paperclip, gone into browse chose the image ,click download .but nothing comes to this box.
    I need help. Please.
      My Computer

  8.    #8

    The image will attached to your post, as soon as, you select Upload. You insert the image inline, after you uploaded it by selecting the paperclip icon and then clicking the image name.

    lost drivers-capture.jpg
      My Computer


  9. Posts : 156
    windows 7
    Thread Starter
       #9

    lost drivers


    Morning Blue Robot. I still can't send you the outorun log. what am I doing wrong.

    I am on this page, I go down to manage attachments. Click browse go to my pictures. select Atorun.

    the selection comes up in browse box. I click upload. message say' uploading please wait.

    then nothing. I come back to this page and there is no attachment. HELP.???
      My Computer

  10.    #10

    lost drivers-cap.jpg

    Can you get to the same point as me in the above image?
      My Computer


 
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