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Windows 7: big problem!! new USB device not work!! help!!

24 Oct 2009   #1

windows 7
 
 
big problem!! new USB device not work!! help!!

big problem of all of new adding USB device!! the story is : just before i was trying to plug my MP3 player to uploading song, but the system inform that it is new USB device and need to install driver, i just let it automaticaly install its driver, but system cannot find any driver for my MP3 player, i have try to remove the device from device manager, and scan it again, it show off a yellow exclamation mark next to my USB device (which is my player), then i clicked on update driver software by right it and select auto search driver, and it still cannot find driver, i have try to put on some other USB device, my toshiba 4gb flash drive, USB hub (1 to 4), and even my logitech wireless Keyboard, they all cannot find its driver! can anyone tell my what is going on? i have search for this problem and found that lots of people have this problem but there is no answer for it! but, some usb device such as my mouse, other USB flash is work, those are the USB device that i start using it after clean install. below is my PC config, and i hope that somebody can help my with it.

CPU : AMD Phenom II 945
MB : MP-AKGX Extreme (Chipset 790X)
RAM : 2 x 2GB DDR2 1066
Display Card : ATI HD2600PRO
BIOs USB all enable, nothing special.

please advice what i can do, beside, those USB device do not have specify driver, e.g. MP3 player Creative Zen x-fi, USB Hub etc...they should look for it driver from windows itself, and, they all work fine as i have try to put it on my laptop...

thanks!!


My System SpecsSystem Spec
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25 Oct 2009   #2

windows 7
 
 

anyone help??
My System SpecsSystem Spec
25 Oct 2009   #3

7600.20510 x86
 
 

Use system restore to put your computer back to a state from before this started happening.

Start menu | all programs | accessories | system tools | system restore.
My System SpecsSystem Spec
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25 Oct 2009   #4

windows 7
 
 

Quote   Quote: Originally Posted by torrentg View Post
Use system restore to put your computer back to a state from before this started happening.

Start menu | all programs | accessories | system tools | system restore.
no....not working....i don't think is that easy to be fixed...
My System SpecsSystem Spec
25 Oct 2009   #5

7600.20510 x86
 
 

Unfortunately, no it's not easy to fix. That's why I told you to do a system restore to before it started happening. If you have restore points, try again. If not, time to clean install. Then make sure system restore is active and save a point before you connect that mp3 player again.

Actually, before having to do clean install, you really should try a repair install.

Repair Install
My System SpecsSystem Spec
25 Oct 2009   #6

windows 7
 
 

Quote   Quote: Originally Posted by torrentg View Post
Unfortunately, no it's not easy to fix. That's why I told you to do a system restore to before it started happening. If you have restore points, try again. If not, time to clean install. Then make sure system restore is active and save a point before you connect that mp3 player again.

Actually, before having to do clean install, you really should try a repair install.

Repair Install
thanks, i have done that repair one and the USB problem solved, funny that after the repair is done, i bring out all my USB device and connect to get the proper driver first, hope that can prevent the USB problem later. thanks once again!
My System SpecsSystem Spec
12 Nov 2009   #7

Windows 7 Home Premium 32bit
 
 

Here's something I found on another Windows 7 forum, and it works for my Zen Jukebox.
Quote:
Basically the driver for the Zen Xtra is incompatible with Windows 7. However, if you download the XP driver and right click the installation file and select the Troubleshoot Compatibility heading and use the recommended settings to install the driver, then install the Creative Mediascource 5 for Vista, then the plugin for the Zen Xtra for Mediascource (both install without compatibility mode), you will get a warning that the driver is incompatible but ignore this and restart the computer.
My System SpecsSystem Spec
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 big problem!! new USB device not work!! help!!




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