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Windows 7: Windows recovered from unexpected shutdown


04 Dec 2013   #1

windows 7 ultimate 32 bit
 
 
Windows recovered from unexpected shutdown

hello guys, its my first post and i dont have any idea what to do so i help me out with my problem.
Here's the error displayed by windows on re-start of my system:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000014
BCP2: 00000002
BCP3: 00000000
BCP4: 8C0FABF2
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120413-20373-01.dmp
C:\Users\RustyMind\AppData\Local\Temp\WER-38126-0.sysdata.xml

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Can any one elaborate the problem and suggest me what to do next??
Thanks in advance.
Regards-na2us



My System SpecsSystem Spec
.

04 Dec 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello na2us and welcome to Seven Forums.

It would help our BSOD experts if you could follow the posting instructions in this tutorial. Diagnosing/fixing BSOD issues can be complicated and the tutorial will help the experts give you the best possible assistance.

Blue Screen of Death (BSOD) Posting Instructions

You could also check for damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two) in this tutorial. If any problems are found, run the scan at least 3 times and reboot your computer immediately after each scan. You could include the SFC scan results, error messages, etc along with the BSOD info.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
28 Feb 2014   #3

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Do you still need assistance with this issue?
My System SpecsSystem Spec
.


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