Windows recovered from unexpected shutdown  


  1. Posts : 1
    windows 7 ultimate 32 bit
       #1

    Windows recovered from unexpected shutdown


    hello guys, its my first post and i dont have any idea what to do so i help me out with my problem.
    Here's the error displayed by windows on re-start of my system:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000014
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 8C0FABF2
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\120413-20373-01.dmp
    C:\Users\RustyMind\AppData\Local\Temp\WER-38126-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Can any one elaborate the problem and suggest me what to do next??
    Thanks in advance.
    Regards-na2us
      My Computer


  2. Posts : 10,994
    Win 7 Pro 64-bit
       #2

    Hello na2us and welcome to Seven Forums.

    It would help our BSOD experts if you could follow the posting instructions in this tutorial. Diagnosing/fixing BSOD issues can be complicated and the tutorial will help the experts give you the best possible assistance. :)

    Blue Screen of Death (BSOD) Posting Instructions

    You could also check for damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two) in this tutorial. If any problems are found, run the scan at least 3 times and reboot your computer immediately after each scan. You could include the SFC scan results, error messages, etc along with the BSOD info.

    SFC /SCANNOW Command - System File Checker
      My Computer


  3. Posts : 531
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #3

    Do you still need assistance with this issue?
      My Computer


 

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