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Windows 7: Big painful drivers problem

24 Dec 2013   #1

Windows 7 Ultimate x64
 
 
Big painful drivers problem

Hi everyone, I start by saying that I'm new in this forums, and I've just registered here with the hope to find finally the solution to my problem.

So here's what my problem is about: in every game that I play, starting from old ones like GTA San Andreas to the new one like Battlefield Bad Company 2, I get a black screen, with the sound playing in the background and the only thing I can do is restarting the pc everytime.
What's worse is that it happens randomly and not furthermore than 1-2 minutes that I'm in the game, it's just a matter of time.

I've tried very many solutions, basically all the ones I read into all the 200 topics I found regarding this, but nothing fixed my problem: firstly cleaned my PC inside as I was told that was a solution, then I uninstalled all the ambiguous programs or even those very large, then I even formated (2 days ago).

Just today I started installing programs back, ESET antivirus and only the very important ones, trascuring the useless ones.

As soon as I installed the drivers, I got again that problem which pissed me off a lot after all what I've done: what's very hilarious is that I installed the latest AMD Catalyst Drivers (13.9 and then tried also 13.12 if I'm not wrong), which in the description are described as the appropriate ones.

My graphic card is AMD Radeon 6700 HD Series, and my operating system is Windows 7 Ultimate 64 bit.

I will be very grateful to whoever gives me a solution to this painful problem.

Thanks for advance and I hope I will finally find my solution and the begin of my peace!

PS: I'm not really much into computering, but I tried to describe my problem as detailed as I could, if you guys need any other information I will provide it.

My System SpecsSystem Spec
.

24 Dec 2013   #2

Windows 7 Home Premium x64
 
 

Welcome to the forums!

Some system spec.'s would help quite a bit. System Info - See Your System Specs
My System SpecsSystem Spec
24 Dec 2013   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by indianacarnie View Post
Welcome to the forums!

Some system spec.'s would help quite a bit. System Info - See Your System Specs
I've been looking my system specs with "Run - DxDiag".

Here the results:

OS: Windows 7 Ultimate 64 Bit
Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30 GHz
Dual Core of 465 GB each
Directx 11
Graphic Card: AMD Radeon 6700 HD Series
Chip: AMD Radeon Graphic Processor (0x68BF)

Let me know if you need anything else, thanks for your reply.

Regards
My System SpecsSystem Spec
.


25 Dec 2013   #4

Windows 7 Ultimate x64
 
 

Bump
My System SpecsSystem Spec
25 Dec 2013   #5

XP
 
 

Quote   Quote: Originally Posted by davideB View Post
Hi everyone, I start by saying that I'm new in this forums, and I've just registered here with the hope to find finally the solution to my problem.

So here's what my problem is about: in every game that I play, starting from old ones like GTA San Andreas to the new one like Battlefield Bad Company 2, I get a black screen, with the sound playing in the background and the only thing I can do is restarting the pc everytime.
What's worse is that it happens randomly and not furthermore than 1-2 minutes that I'm in the game, it's just a matter of time.

I've tried very many solutions, basically all the ones I read into all the 200 topics I found regarding this, but nothing fixed my problem: firstly cleaned my PC inside as I was told that was a solution, then I uninstalled all the ambiguous programs or even those very large, then I even formated (2 days ago).

Just today I started installing programs back, ESET antivirus and only the very important ones, trascuring the useless ones.

As soon as I installed the drivers, I got again that problem which pissed me off a lot after all what I've done: what's very hilarious is that I installed the latest AMD Catalyst Drivers (13.9 and then tried also 13.12 if I'm not wrong), which in the description are described as the appropriate ones.

My graphic card is AMD Radeon 6700 HD Series, and my operating system is Windows 7 Ultimate 64 bit.

I will be very grateful to whoever gives me a solution to this painful problem.

Thanks for advance and I hope I will finally find my solution and the begin of my peace!

PS: I'm not really much into computering, but I tried to describe my problem as detailed as I could, if you guys need any other information I will provide it.

Are the fans on your Vid card working? Sounds like the card is getting hot..
My System SpecsSystem Spec
25 Dec 2013   #6

Windows 7 ultimate 64-bit
 
 

If your graphics card even has a fan(s) on it. A lot of graphics cards dont necessairly have them.
My System SpecsSystem Spec
25 Dec 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Also keep in mind even with fans a regular dust out with compressed air of the CPU, GPU, PSU and all case fans is recommended at least 2-3 times a year and if on for long periods or with pets or high dust then every 30-45 days would be my recommended interval.
My System SpecsSystem Spec
25 Dec 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

What is your PSU make and model? When was the last time you cleaned your rig completely?
My System SpecsSystem Spec
25 Dec 2013   #9

Windows 7 ultimate 64-bit
 
 

I agree with line; its always a good idea to get in the habit of cleaning the dust out of the computer case and components as dust can create a blanket like effect that may cause components to get too hot and can cause issues.
My System SpecsSystem Spec
26 Dec 2013   #10

Windows 7 Ultimate x64
 
 

Can someone explain me what a "fan" is please? also about cleaning the dust out of my PC, I did that no more than 4 days ago.

Update on the status: in the BIOS settings I ticked the option "Run on full performance" instead of the controlled one, and I start running games on x16 bit colors...didn't get a blank screen yet till now, BUT right 30 minutes ago I got one more again on firefox.

Regards and thanks those who are trying to help me out.

Edit: now again happening a lot.
My System SpecsSystem Spec
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 Big painful drivers problem




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