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Windows 7: Is Older driver causing BSOD? How to fix?

27 Dec 2013   #1
garuda

Windows 7 Ultimate x64
 
 
Is Older driver causing BSOD? How to fix?

I keep getting BSODs after a new install of a SIIG PCIe SATA adapter card. It only crashes when I run a CrystalMark or AS-SSD bench on the SSD connected to the new PCIe SATA card ports. I suspect it’s the driver, which is an old Microsoft driver from 2006 that W7 installed.

And when I try to install the latest SIIG driver, W7 ignores and states that the current (older) driver (2006) is the best driver. Can anyone tell from the BSOD screen whether it’s likely the older driver is causing the crash, before having to inspect the mini-dump or run 7Forum Sys Diagnostic?

And secondly, is there a way to force the latest SIIG driver to over-ride W7 and replace the old driver that W7 mistakenly thinks is the best one? Simply pointing the "Driver Updater" to the new driver location doesn’t seem to work.




Attached Thumbnails
-bsod-screenshoot.jpg  
My System SpecsSystem Spec
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29 Dec 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont forget to upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
It is important as we need to check the storage environment in depth.

Plus, Ataport.sys is most vulnerable to a special type of malware, called rootkit. Scan the system for possible virus infection with the following programs.
Let us know the results.
My System SpecsSystem Spec
30 Dec 2013   #3
garuda

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
..... Plus, Ataport.sys is most vulnerable to a special type of malware, called rootkit. Scan the system for possible virus infection with the following programs.
Thanks Arc! I have one question before proceeding. I have read that sometimes it can cause havoc if two different virus apps are run on the same PC. I already have Norton Internet Sec 2014; it sometimes hits on faux signatures – but I never know whether it’s a valid or false flag. Is it safe to run rootkit/virus utilities like TDSSKiler & Win Def Offline? Or should I turn Norton off during these rootkit scans? Does Norton have a rootkit proc that you know of?

Also, I still want to pursue this in learning about reading this mini-dump file & procedure you have suggested – but interestingly, when I removed the new PCIe SATA card, the BSODs went away. (I still have the old mini-dumps in the C-root dir to examine though.)
Thanks again!!
My System SpecsSystem Spec
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31 Dec 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Both the programs run as standalone.
My System SpecsSystem Spec
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 Is Older driver causing BSOD? How to fix?




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