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Windows 7: Netgear says NO to beta drivers?

29 Jan 2009   #1
Romulinx2

Win7 Ultimate x64 on Desktop / Win7 Ultimate x86 on laptop / Win7 x86 Starter on Netbook
 
 
Netgear says NO to beta drivers?

Netgear Drivers. At last after about a week of asking, a proper reply from Netgear!! (They could learn to spell though....LOL)
1/29/2009 4:22:00 PM
Hello Chris,

My name is Bob and I am a Level 2 Escalation Support Technician. I have read your case notes and I understand that you are requesting drivers for Windows 7.

Netgear will not be releasing any drives for Windows 7 Beta. There will not be any drives until Windows 7 is a regular release.

**If this was an original email case please DO NOT REPLY to this message, please
go to the email portal located at http://my.netgear.com/myNETGEAR/support.asp and reply from there.

A system generated e-mail will be sent to your e-mail address to inform you that we have responded to your inquiry. Please DO NOT REPLY to the e-mail sent to your e-mail address. Instead, If you want to reply to the message above and have additional query, please click "no" when the system ask you "Was your problem resolved with the information provided by the NETGEAR representative above?"

When you select YES, your case will be closed and a separate e-mail containing a survey link will be sent to you to measure your customer support experience.

***Please be aware that your case will auto-close after 7 days of inactivity***
Did you know that NETGEAR provides support for your home networking devices and PCs? One-stop solution! No need to call multiple vendors* for support. If you would like to learn more about the NETGEAR GearHead services please click here

Thanks again for choosing NETGEAR. Have a great day!

Sincerely,
Bob L.
Technical Support
NETGEAR, Inc.
NETGEAR Support Contact Information:
Call (Toll Free) 888-NETGEAR or with email support cases, update your case through the portal by visiting our web site at http://my.netgear.com/myNETGEAR/support.asp

For the latest updates to our manuals, drivers, and software, visit our web site at http://kbserver.netgear.com/


My System SpecsSystem Spec
29 Jan 2009   #2
davehc
Microsoft MVP

Vista and now 7 in 32 and 64 bit.
 
 

I love this bit as a PS to such a letter:
"Did you know that NETGEAR provides support for your home networking devices and PCs? One-stop solution! No need to call multiple vendors* for support. If you would like to learn more about the NETGEAR GearHead services please click here "
My System SpecsSystem Spec
29 Jan 2009   #3
Romulinx2

Win7 Ultimate x64 on Desktop / Win7 Ultimate x86 on laptop / Win7 x86 Starter on Netbook
 
 

Quote   Quote: Originally Posted by davehc View Post
I love this bit as a PS to such a letter:
"Did you know that NETGEAR provides support for your home networking devices and PCs? One-stop solution! No need to call multiple vendors* for support. If you would like to learn more about the NETGEAR GearHead services please click here "
Yes they do provide great support! Not sure which galaxy though?
My System SpecsSystem Spec
10 Feb 2009   #4
itsysnet

Windows 7
 
 
NetGear Wireless Card - Problem solved

- Install Netgear software
- Open Device Manger
- Select the Network device
- Select update driver
- Important - Let windows find the driver automatically.

Now Windows 7 automatically install the Netgear wizard and will start working.

Tested product
Netgear WPN311

Brought to you by
ITsysNet
Windows 7 Testing Lab
My System SpecsSystem Spec
11 Feb 2009   #5
johngalt

 

I found no misspellings in that entire email....
My System SpecsSystem Spec
11 Feb 2009   #6
Fonzie1974

Windows 7 Beta 64-bit
 
 

I know it is easy to overlook (I had to look myself several times)
But it says "drives" in the mail instead of "drivers"
It's in those tiny details
My System SpecsSystem Spec
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 Netgear says NO to beta drivers?




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