Driver needed!

tammysu · 29 Dec 2013

I have a Dell Latitude E6400, it says that I need the driver for the system base device? I can't find it? Does it have a different name maybe? I need help, I'm running win 7 home 32 bit, Thank you.

Tammy

fireberd · 29 Dec 2013

I suspect the "System Base Device", may be the Motherboard Chipset Drivers. They are the basis for the PC working correctly.

Here is the link to the Dell downloads for the E6400. Only use drivers from Dell. In many cases non-Dell drivers will either not work or not work correctly.

Drivers & Downloads | Dell US

tammysu · 29 Dec 2013

I .can't seem to locate it, thank you

fireberd · 30 Dec 2013

Select Windows 7 32 bit and then click on the Chipset. There are multiple drivers listed.

Install all the Recommended drivers, starting with the Intel Chipset Software Installation Utility

tammysu · 30 Dec 2013

I tried that it didn't work, thanks

Slartybart · 30 Dec 2013

What is telling you that you need a driver? When do you see this?

Please post a Device Manager screen shot: Device Manager : Hidden Devices

fireberd · 30 Dec 2013

Good point. We are just guessing on what your problem is. More info is needed.

Slartybart · 30 Dec 2013

This issue is appearantly on a different machine than what OP system specs state.

fireberd · 30 Dec 2013

Yeah, I noticed that when I originally posted.

ComputerGeek · 30 Dec 2013

tammysu said:

I tried that it didn't work, thanks

Tammysu, follow these 3 steps

1. Click Start button. In the Search programs and files box type msinfo32
2. In search results, under Programs, right click msinfo32.exe then Open

3. Select Components->Problem Devices then copy/paste the result into your next post