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Windows 7: Cannot uninstall Driver Whiz

04 Jan 2014   #1
nottaclue9

Windows 7 Home Premium 64-bit, service pack 1
 
 
Cannot uninstall Driver Whiz

When I go to "Programs..." in my control panel, I am only offered the possibility of "change," not the usual drop-down with "change" and "uninstall."


My System SpecsSystem Spec
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06 Jan 2014   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

So what happens if you click on Change? Do you then get the option to uninstall?
My System SpecsSystem Spec
06 Jan 2014   #3
nottaclue9

Windows 7 Home Premium 64-bit, service pack 1
 
 

Thanks for the reply, TVeblen. What happens when I do what you suggested is that an "install wizard" window opens. It's like they don't want me to get rid of their program, and I don't want to be stuck with it.
My System SpecsSystem Spec
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06 Jan 2014   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Try uninstall instructions here: Uninstall Instructions for Driver Whiz Software
My System SpecsSystem Spec
06 Jan 2014   #5
nottaclue9

Windows 7 Home Premium 64-bit, service pack 1
 
 

I went to that page after I'd tried option #2, which did not work. Then I tried option #1. It deleted the folder, but not the program. ???
My System SpecsSystem Spec
06 Jan 2014   #6
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

So, is the program still showing in "Programs and Features"?
My System SpecsSystem Spec
07 Jan 2014   #7
nottaclue9

Windows 7 Home Premium 64-bit, service pack 1
 
 

Yes.
My System SpecsSystem Spec
07 Jan 2014   #8
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

You could try CCleaner. CCleaner - PC Optimization and Cleaning - Free Download
Download and install it, then go to the Tools Tab and the Uninstall Window.
Uninstall the program from there.
CCleaner will usually do the chore of removing the entry if the program is not installed, or removed from the system incorrectly.

Just to be sure, you should do a search for "Whiz" in Windows Explorer to be sure the folder does not exist somewhere.
My System SpecsSystem Spec
07 Jan 2014   #9
nottaclue9

Windows 7 Home Premium 64-bit, service pack 1
 
 

Thanks. TVeblen. Hadn't thought of that. I'll give it a go & let you know how things turn out.

OK, a question before I start: I've managed to dodge the "buy' prompts, but now I'm being shown a screen with a lot of things checked off. I am further informed by a warning that I am about to get rid of some things "permanently." I know I'll lose passwords, etc., but will I lose all of my Facebook entries? That happened the last time I cleared my cache.
My System SpecsSystem Spec
07 Jan 2014   #10
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

It sounds like you are on the "Cleaner" Tab. That is a great tool, but not what you want right now.

Go to the "Tools" Tab. The "Uninstall" window will open by default. Then find "Driver Whiz" in the list of programs and uninstall it.
My System SpecsSystem Spec
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 Cannot uninstall Driver Whiz




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