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Windows 7: USB 3.0 Ports stop working after installing Intel Driver

10 Jan 2014   #11
James4832

Windows 7 Home Premium x64
 
 

Sorry for taking so long, but the chipset driver is already installed, and reinstalling it doesn't change it.
May I also note that transfer speeds are that of USB2.0 with a USB 3.0 device, so I want this to be fixed.


My System SpecsSystem Spec
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11 Jan 2014   #12
maxie

windows 7 home 64bit
 
 

Hi there Are you saying that your USB 3 Ports work but not at the speed they should do ? ..

I noticed on your Motherboards website that there is Software to make the USB 3 ports even faster ..

USB 3.0 Boost (UASP Support)
170% faster transfer speeds than traditional USB 3.0 .. But gather it only works with Windows 8 ..
My System SpecsSystem Spec
11 Jan 2014   #13
James4832

Windows 7 Home Premium x64
 
 

Yes, without the Intel USB 3.0 drivers, the USB 3.0 ports only run at USB 2.0 speeds; but with the driver installed, they don't even work.
My System SpecsSystem Spec
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11 Jan 2014   #14
maxie

windows 7 home 64bit
 
 

Hi there ... Its difficult to understand why the Intel Driver does not work .. I am hesitant to even suggest a Bios update .. Or maybe you have already tried that ..
My System SpecsSystem Spec
11 Jan 2014   #15
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

A stab in the dark here: What happens if you uninstall both the asmedia and intel USB 3.0 drivers (answer yes to uninstall software if prompted) and reboot.

What shows up in Dev Mgr?

Edit: There seem to be some issues with this device. I have not read too deep, but maybe James can find some insight in this google search
My System SpecsSystem Spec
11 Jan 2014   #16
James4832

Windows 7 Home Premium x64
 
 

If I uninstall both drivers, it is the same as having the Intel driver uninstalled. Also, device manager shows an unknown USB Hub controller, plus the unknown device, or something along those lines (I tried it before)
Okay, now I have reinstalled the driver, and it goes in an endless connect and disconnect loop if I plug something into my USB 3.0 ports.. I'll try a BIOS update now.
My System SpecsSystem Spec
11 Jan 2014   #17
James4832

Windows 7 Home Premium x64
 
 

Thanks Maxie, a BIOS update fixed it. Thanks to you also Slartybart.
My System SpecsSystem Spec
11 Jan 2014   #18
maxie

windows 7 home 64bit
 
 

Most welcome glad you got it sorted
My System SpecsSystem Spec
11 Jan 2014   #19
James4832

Windows 7 Home Premium x64
 
 

Thanks again
My System SpecsSystem Spec
11 Jan 2014   #20
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Glad to hear it James and thank you.
My System SpecsSystem Spec
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 USB 3.0 Ports stop working after installing Intel Driver




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