USB 3.0 Ports stop working after installing Intel Driver  

Page 2 of 2 FirstFirst 12

  1. James4832
    Posts : 12
    Windows 7 Home Premium x64
    Thread Starter
       New #11

    Sorry for taking so long, but the chipset driver is already installed, and reinstalling it doesn't change it.
    May I also note that transfer speeds are that of USB2.0 with a USB 3.0 device, so I want this to be fixed.
      My Computer
    Quote Quote

  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #12

    Hi there Are you saying that your USB 3 Ports work but not at the speed they should do ? ..

    I noticed on your Motherboards website that there is Software to make the USB 3 ports even faster ..

    USB 3.0 Boost (UASP Support)
    170% faster transfer speeds than traditional USB 3.0 .. But gather it only works with Windows 8 ..
      My Computer
    Quote Quote

  4. James4832
    Posts : 12
    Windows 7 Home Premium x64
    Thread Starter
       New #13

    Yes, without the Intel USB 3.0 drivers, the USB 3.0 ports only run at USB 2.0 speeds; but with the driver installed, they don't even work.
      My Computer
    Quote Quote

  6. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #14

    Hi there ... Its difficult to understand why the Intel Driver does not work .. I am hesitant to even suggest a Bios update .. Or maybe you have already tried that ..
      My Computer
    Quote Quote

  7. Slartybart
    Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       New #15

    A stab in the dark here: What happens if you uninstall both the asmedia and intel USB 3.0 drivers (answer yes to uninstall software if prompted) and reboot.

    What shows up in Dev Mgr?

    Edit: There seem to be some issues with this device. I have not read too deep, but maybe James can find some insight in this google search
      My Computer
    Quote Quote

  8. James4832
    Posts : 12
    Windows 7 Home Premium x64
    Thread Starter
       New #16

    If I uninstall both drivers, it is the same as having the Intel driver uninstalled. Also, device manager shows an unknown USB Hub controller, plus the unknown device, or something along those lines (I tried it before)
    Okay, now I have reinstalled the driver, and it goes in an endless connect and disconnect loop if I plug something into my USB 3.0 ports.. I'll try a BIOS update now.
      My Computer
    Quote Quote

  10. James4832
    Posts : 12
    Windows 7 Home Premium x64
    Thread Starter
       New #17

    Thanks Maxie, a BIOS update fixed it. Thanks to you also Slartybart.
      My Computer
    Quote Quote

  11. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #18

    Most welcome glad you got it sorted
      My Computer
    Quote Quote

  12. James4832
    Posts : 12
    Windows 7 Home Premium x64
    Thread Starter
       New #19

    Thanks again
      My Computer
    Quote Quote

  13. Slartybart
    Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       New #20

    Glad to hear it James and thank you.
      My Computer
    Quote Quote

 
Page 2 of 2 FirstFirst 12

  Related Discussions
I have a custom built computer running Windows 7 Pro x64. The keyboard and mouse work currently, but nothing else works when plugged into the USB (have 3.1, 3.0, and 2.0) ports. Seems like a simple driver issue. There are two different usb host controllers from what everything tells me. One is...
After a lot of research i finally got them to work by uninstalling from device manager Intel 7 series c216 chipset family 1e2d(but not the 1e26 out of fear of more chances to disable my mouse lol) and Intel usb 3.0 usb extensible host controller. Then installed the newer intel usb 3.0 drivers...
Hey, So I have posted this problem on another large forum but the thread has only received 9 views and 0 replies. So, here it goes: I am going to try to keep this post short so let me know if you all need any more information. My dad and I just finished building a new computer. The computer...
I have a HP Pavilion P6204Y Special Edition running Windows 7 Home Premium x64 that has been having issues with the USB ports for the last few weeks. I am using a USB keyboard and mouse, which both power up/light up as soon as the computer is turned on. They work fine when I enter the BIOS, but...
My setup: Acer Aspire with Windows 7 Ultimate w/ the latest Windows updates 4gb of Ram Intel Core 2 Duo Processor Don't think that much more is relevant. I use a usb wireless device on my computer and if only it and my keyboard are plugged into the usb ports it seems to work fine.
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 23:10.
Find Us