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#1
All printing functions stopped after failed Epson XP-312 installation
Win 7 - 64 computer.
After failed installation of Epson XP-312, all printing functions are now impossible - I can't open Devices and Printers, or "Add Printer". "Print" on progs like Notepad and Paint either crashes the prog. or shows nothing, and Word won't open at all.
I have tried to remove all traces of Epson - nothing shows now on Programs.
I also tried to do a SYstem Restore to before the installation - it *failed*.
The installation failed both from the CD - on InstallNavi.exe, and, separately, when I tried to install the printer driver file d/l from the Epson site. The installation/unzipping just stopped after the blue line had gone a bit across the page - perhaps immediately after the files had been unzipped.
The Epson Scan program *succeeded* in installing, and I was able to scan a page into the computer. But I have now removed every trace as far as I can of Epson.
One early symptom, which no longer appears, was that I got: "The Active Directory Domain Services is currently unavailable" box, when fiddling with Print functions, I think.
Another pos. symptom is that Procexp currently shows:
GUI.exe
ouc.exe
csrss.exe
winlogon.exe
lsm.exe
running but with " [Error opening process] "
I also tried stopping Print Spooler in Local Services - but it didn't make any difference to anything.
Any help to restore my printing functions v. gratefullly received.