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Windows 7: Windows 7 USB & SM Controller Drivers

22 Jan 2014   #11
qurious

Windows 7 Home 64 bit
 
 

Sorry to bother you again maxie. It was a success in part as you can see from the attachment.
Wondered if you have any more ideas?




Attached Images
Windows 7 USB & SM Controller Drivers-untitled.jpg 
My System SpecsSystem Spec
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23 Jan 2014   #12
maxie

windows 7 home 64bit
 
 

Hi there ... Its no bother at all that is what we are here for to help .. Did you Install the USB 3 Driver ? .. Go to the Device Manager / Unknown Device click on it then right click .. Select property's / Details there should be an ID numbers there that start with PCI some thing .. Post them here please ...
My System SpecsSystem Spec
23 Jan 2014   #13
qurious

Windows 7 Home 64 bit
 
 

Hi maxie. I can't find any identifiers. Posted screenshots anyway.


Attached Images
Windows 7 USB & SM Controller Drivers-screenshot.1.jpg Windows 7 USB & SM Controller Drivers-screenshot.2.jpg 
My System SpecsSystem Spec
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23 Jan 2014   #14
maxie

windows 7 home 64bit
 
 

Hi there .. Did the Chipset Driver Install and the USB 3 Driver ?
My System SpecsSystem Spec
23 Jan 2014   #15
maxie

windows 7 home 64bit
 
 

For the Unknown Device read the Link below ...

2 unknown devices. - HP Support Forum - 2821087
My System SpecsSystem Spec
23 Jan 2014   #16
qurious

Windows 7 Home 64 bit
 
 

Yes the usb3 driver did install. Just re-installed but the problem remains..........will now look at your link and report back,,,,
My System SpecsSystem Spec
23 Jan 2014   #17
maxie

windows 7 home 64bit
 
 

I can find the Driver for that Unknown Device ... I am not sure it would resolve the error .. But its your choice just ask if you want it
My System SpecsSystem Spec
23 Jan 2014   #18
qurious

Windows 7 Home 64 bit
 
 

Found this program [see screenshot] which has some information but when I right click on get driver option it go to a website for about a second and then reverts to my home page.


Attached Images
Windows 7 USB & SM Controller Drivers-untitled.jpg 
My System SpecsSystem Spec
23 Jan 2014   #19
qurious

Windows 7 Home 64 bit
 
 

PS I would be pleased if you would give me the file you alluded to. Should I do a disk image before installing it?
My System SpecsSystem Spec
23 Jan 2014   #20
maxie

windows 7 home 64bit
 
 

It is not the Chipset Driver which is causing the problem ... Its a Host Controller program HP 3D Driveguard .. Which is a load of bloatware you do not need ..
My System SpecsSystem Spec
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 Windows 7 USB & SM Controller Drivers




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