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Windows 7: Dell charging me for drivers for 7


27 Jan 2014   #1

Windows 7 Professional 64 Bit
 
 
Dell charging me for drivers for 7

I bought a Dell laptop for school and I am downgrading too Windows Seven and they do not have drivers for 7 on there website. So I call them and they said the only way I could get windows seven drivers for my product is if I paid for them. So the agent said I have to transfer you to our other department and they might me able to help you but its not for sure-_-.... dell blows and now I have an 800$ laptop that I can't do what I want with.


My System SpecsSystem Spec
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27 Jan 2014   #2

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

I think unless you are willing to pay, you are forced to using Windows 8. But you could try searching for the OEM drivers if you want. How much are they asking you to pay?
My System SpecsSystem Spec
27 Jan 2014   #3

Windows 7 Professional 64 Bit
 
 

I did not even ask them how much they charge because they shouldn't be charging for drivers to a device I already purchased anyway. I can't even get a clean OEM install disk from them either they refuse to give you the install disk unless it's the dell one, kinda lame. How would I go about finding the OEM drivers for my laptop. Model: Dell Inspiron 15 7537
Thanks for the reply!
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27 Jan 2014   #4

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Is it Win8 Pro? How to Downgrade from Windows 8 Pro to Windows 7 Professional | Dell US

Drivers are pretty much hardware specific, it's the install and secondary software that is OS related.

OEM drivers should be fine - finding some chipset drivers (USB 3.0) might be difficult.
My System SpecsSystem Spec
27 Jan 2014   #5

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Let Windows Update offer device drivers (optinal category) - install what it offers, then back fill from OEM sites

Create an audit with Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer. Software license management, IT asset management, cyber security audits, and more.

Do not use 3rd party driver finders, go to Intel, AMD, Realtek, Synaptics... the real OEM to get the drivers you need.
My System SpecsSystem Spec
27 Jan 2014   #6

Windows 7 Professional 64 Bit
 
 

@Slartybart, it did not come with Windows 8 Pro unfortunately. When I re-installed Windows 7 most of the drivers worked fine, but the Ethernet driver would not install. There was also two other unknown devices and wasn't sure what they were.
My System SpecsSystem Spec
27 Jan 2014   #7

Windows 7 Professional 64 Bit
 
 

@Slartybart, can I run Belarc Advisor on a clean install of Windows 7 without drivers? The windows 8 is long gone they are sending me a new one in the mail -_-
My System SpecsSystem Spec
27 Jan 2014   #8

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

See what Windows Update has in optional upates. Some drivers might be offered.
My System SpecsSystem Spec
27 Jan 2014   #9

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

sure Belarc doesn't care Windows 7 ... Win8
My System SpecsSystem Spec
27 Jan 2014   #10

Windows 7 Professional 64 Bit
 
 

@Slartybart, ok I will just install all the drivers it lets me. Then I will do all the windows updates to see what I get. I will report back in like 2-3 hours hopefully won't take that long:/. Hahah I do not expect you guys to be here at that time. Thanks for the help! (will report back soon)
My System SpecsSystem Spec
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 Dell charging me for drivers for 7




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