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Windows 7: Cannot download from camera via internal card reader

02 Feb 2014   #1
rundwald

Home Premium 64 bit
 
 
Cannot download from camera via internal card reader

I have a Dell Inspiron 560 that has an internal card reader, supposedly available and noted under Device Manager >Drivers as
Code:
Generic "type of card" USB Device
and all are shown as working.

Further down Device Manager in Portable Devices are
Code:
Canon DC (? F, somehow renamed:confused:), G, H and J
all working.

I am unable to use the reader and have to use an old portable reader via a USB port.

Can some one suggest what is wrong and how it can be put right? Please!


My System SpecsSystem Spec
.
02 Feb 2014   #2
maxie

windows 7 home 64bit
 
 

Hi there ... Did your Card Reader ever work .. The reason i ask this is because there are a lot of reports about the Reader on the Dell site ... Some people even state that it came with the wrong cable ...
My System SpecsSystem Spec
02 Feb 2014   #3
rundwald

Home Premium 64 bit
 
 

Yes, it did until a few months ago. As the reader ports is internal, and sits alongside two front USBs, I don't get the reference to "wrong cable".
My System SpecsSystem Spec
.

02 Feb 2014   #4
maxie

windows 7 home 64bit
 
 

Hi there .. A couple of questions for you ... Did you Reinstall Windows recently or when the issue started ? ... If you go into Disk Management does the Card Reader show ?
My System SpecsSystem Spec
02 Feb 2014   #5
rundwald

Home Premium 64 bit
 
 

The problen has occurred before and recovered, but much more recently I have experienced troubles with BSODs that resulted in a new hard drive being installed by a local repairer, and before that I had reinstalled Windows.
Disk Management shows the OEM Partition, Recovery (I) and OS (C), then F, G, H, J all noted "no media" with card inserted, and CD Rom/DVD.

FWIW Reader in the original invoice is a 19 in 1, Part 385-10830.

Since my last post I have ploughed through numerous threads on Dell readers,most of which came to dead ends.
My System SpecsSystem Spec
02 Feb 2014   #6
maxie

windows 7 home 64bit
 
 

Hi there .. Yes i have also read many Posts from the Dell Website ... Did find a few which suggested to Reinstall the Chipset Driver ... But it is so old so can not see that being of any help ..
My System SpecsSystem Spec
02 Feb 2014   #7
rundwald

Home Premium 64 bit
 
 

Oh dear, I think I should crawl in to a corner. I remembered that I had a number of cards (SD and XD) that we use in a Fuji bridge that takes both, my wife's Canon, and her old Pentax. Those cards all are seen by the reader.

I took a rubbish pic on my Fuji with the card. itself Fuji brand, and now the reader does see it. Strangely in Disk Management it is listed as Canon_DC in drive F.

I wonder if the problem may have arisen because we perhaps used the card in more than one camera?
My System SpecsSystem Spec
02 Feb 2014   #8
maxie

windows 7 home 64bit
 
 

Yes that might well have been the problem .. We live and learn eh no real harm done
My System SpecsSystem Spec
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 Cannot download from camera via internal card reader




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