unable to install drivers  

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  1. Posts : 30
    windows 7 64 bit
    Thread Starter
       #11

    hi Archer,

    thank you so much,it seems the problem with the AMD driver is solved now.
    but why i am not able to install the driver for my synaptics touchpad driver for my hp pavillion g6 2137 tx model?

    i will be very happy to get a solution. thanks
      My Computer


  2. Posts : 7,379
    Windows 7 ultimate x64
       #12

    So, are you able to see CCC in the Control Panel now?

    What error are you getting while installing drivers for touchpad? Is touchpad not working at all? or it's not getting detected?

    Check out this link. Hardware devices are not working or are not detected in Windows
      My Computer


  3. Posts : 30
    windows 7 64 bit
    Thread Starter
       #13

    yeah, now i am able to see ccc in control panel
    and while installing the touchpad driver the installation is initiating but later after extracting, it vanishes.

    when i checked in the device manager,it is not available for the mouse device.
      My Computer


  4. Posts : 7,379
    Windows 7 ultimate x64
       #14

    Ok, so you are trying to update the drivers or the touchpad is not working at all? You can get the drivers from the same link for your laptop I posted before. Run the driver .exe as admin and then try to install.
      My Computer


  5. Posts : 30
    windows 7 64 bit
    Thread Starter
       #15

    i am just trying to update the drivers as the mouse pad is working,well i have tried your above instruction but no improvement.

    i have attached a screenshot of the device manager for mouse devices.i just want to have synaptics touch pad driver there.
      My Computer


  6. Posts : 7,379
    Windows 7 ultimate x64
       #16

    Keep your mouse and Synaptics drivers ready. Uninstall the Mice and other pointing devices and do a fresh install for both mouse and touchpad.
      My Computer


  7. Posts : 30
    windows 7 64 bit
    Thread Starter
       #17

    how do i find the mouse drivers because they came in default along with the windows installation?.
    no mouse drivers except the synaptics driver is available in the website.
      My Computer


  8. Posts : 7,379
    Windows 7 ultimate x64
       #18

    Yours is a plug and play mouse. You need to uninstall the drivers. Refresh the device manager to search for any changes. Once it refreshes, it will find the mouse and the touchpad and install the required drivers. After that you can install the drivers for your touchpad and update
      My Computer


 
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