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Windows 7: No usb devices will install drivers

09 Feb 2014   #1
liverpaul

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
No usb devices will install drivers

Hi,

I'm trying to get my laptop (Dell XPS L702X, Windows 7 Home Premium 64-bit) to detect my USB devices and install the relevant driver.

I've tried connecting a USB stick, my iPhone, and a laser mouse, but nothing works. It detects that something has been plugged in, then it tries to find a driver on Windows Update, and then I get the error that no driver was found.

In Device Manager, I can see each device under 'Other devices' with a yellow warning triangle.

All of these devices worked before.

Before these problems I was having trouble with my Nexus 7 tablet being recognized so I uninstalled the driver from Device Manager. I also opened 'USBDeview' and uninstalled the Nexus 7 from there aswell, but I also uninstalled the other devices in the list because I thought that once I plugged them in again, Windows would simply get the latest driver like before

Now I don't know what to do. I just wasnt my computer to behave like it logically should:
Connect device > Download driver from Windows Update > Use device.

Can anyone help please? Thanks


My System SpecsSystem Spec
.
25 Feb 2014   #2
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Do you still need assistance with this issue?
My System SpecsSystem Spec
25 Feb 2014   #3
liverpaul

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yes, I still need help with this issue.
I installed Ubuntu on my computer so it now dual boots. In Ubuntu my computer is able to detect my usb devices, so I guess that confirms it is a Windows issue and not a hardware issue.
My System SpecsSystem Spec
.

25 Feb 2014   #4
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for your reply. Please post an image of your Device Manager.
My System SpecsSystem Spec
28 Feb 2014   #5
liverpaul

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for the reply and sorry for the delay getting back to you. Here's a screen cap of my device manager.
My System SpecsSystem Spec
28 Feb 2014   #6
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

You definitely have some issues, my friend.
You do not want to see the Other devices category listed.
Let's first try deleting the three Other devices (with the keyboard delete key).
Then, reboot. Hopefully, Windows will put the device drivers where they belong.

After reboot, check the Device Manager.
Do you still have an Other category? If so, which devices are listed?
My System SpecsSystem Spec
28 Feb 2014   #7
liverpaul

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It looks the same as before:
My System SpecsSystem Spec
28 Feb 2014   #8
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Let's try this one at a time.
Go to Drivers for XPS 17 (L702X)

JMicron Card Reader is listed there. Download/install, then reboot.
Let's hope that fixes the JMCR device.

If that works, we'll try another in the list.
My System SpecsSystem Spec
28 Feb 2014   #9
liverpaul

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Unfortunately that didn't work. Device manager still looks the same.
My System SpecsSystem Spec
28 Feb 2014   #10
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
Reply

 No usb devices will install drivers




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