Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: "PCEE needs to be installed" when trying to enable Dolby Home Theater


10 Feb 2014   #1
SJMaye

Windows 7 Home Premium
 
 
"PCEE needs to be installed" when trying to enable Dolby Home Theater

I saw a few posts about enabling Dolby Home Theater within my Realtek driver. Downloaded the latest driver. Went to the PCEE folder to run the Dolby Home Theater msi. Then got the error message, "PCEE needs to be installed".

Can someone help me out?


My System SpecsSystem Spec
10 Feb 2014   #2
fireberd

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

The only Dolby that I know of is a separate application, and not part of RealTek. e.g. I have a Lenovo Laptop with RealTek audio and Dolby, but the Dolby is a separate application. My desktop systems that I have all have RealTek audio but there is no Dolby. Both of my desktop systems come with SoundBlaster Advanced Motherboard audio enhancements for the RealTek but it is a separate program, supplied with the Motherboard software and did not come from RealTek.

Do you have Dolby software? The specs for the ASRock P55 Pro do not specifically state Dolby. It does say " Premium Blu-ray audio support" whatever that is.
My System SpecsSystem Spec
10 Feb 2014   #3
SJMaye

Windows 7 Home Premium
 
 

This morning I began researching Dolby for my HTPC. I am using a nice set of stereo computer speakers and wondered if all I could ever get was stereo or if Dolby was possible. What I found was Dolby Home Theater or "Dolby Virtual Speaker" which is supposed to provide the expanded sound quality of Dolby on 2 speaker systems. Then I found this (link below) which intrigued me.

Unlocked Realtek HD Audio Drivers (With Dolby Digital Live and DTS Interactive) | TechPowerUp Forums

It uses uncertified drivers so I was trying to see if there was another way. Then I found this youtube video.

DOWNLOAD and INSTALL Dolby Home Theater v4 *HD* - YouTube

Worked OK up to trying to install the Dolby Home Theater software . I got the, "PCEE needs to be installed" error when I tried.
My System SpecsSystem Spec
10 Feb 2014   #4
fireberd

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

I know nothing about uncertified drivers or rogue software. PCEE is "PC Entertainment Experience" However, everything I see about installing Dolby, other than getting the full "legitimate" (probably paid) version, is apparently what you have tried.
My System SpecsSystem Spec
10 Feb 2014   #5
SJMaye

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by fireberd View Post
However, everything I see about installing Dolby, other than getting the full "legitimate" (probably paid) version, is apparently what you have tried.
I am not sure how to interpret your response. I am certainly not trying to scam Dolby. Hence why I am not interested in drivers not certified. It simply appeared Dolby Home Theater was a selection for some of the drivers and I was trying to enable it.

I will search further. Thank you for your responses.
My System SpecsSystem Spec
10 Feb 2014   #6
fireberd

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

This is a statement on the Dolby web site. By this, unless it came with the PC (or motherboard) there is no "legal" way to get it.

Quote:
Dolby Advanced Audio v2 is designed into select PC models and is not available for direct purchase or download. Our experts work with PC manufacturers to custom-tune each model for the best possible audio performance.
http://www.dolby.com/us/en/consumer/...-audio-v2.html

The SoundBlaster Advanced MB, is the same way. Its OEM only.
My System SpecsSystem Spec
4 Weeks Ago   #7
Itanaman

Windows 8.1
 
 

OK, my computer is the Acer Aspire M5-583, and includes the Dolby as well. Upon refresh it lost my Dolby, so I also had to follow the instructions listed in the previously mentioned video, and the driver as well as the Dolby portion is part of my Realtek drivers downloaded from the support pages for my computer. I also get the same error PCEE needs to be installed.

Thank you ahead of time for any help.

EDIT: Found out problem>I FOLLOWED THE INSTRUCTIONS IN THE VIDEO.

Fix: 1. Used the setup program itself to remove the drivers that video instructed to manually uninstall from Device Manager.

2 Computer must be restart at this point, even if doesn't tell you to.

3. Restarted setup program, it then installed the drivers again, and added back in the Dolby Surround Sound Program that was missing after 2 restarts initiated by the program, each time the program coming back up after the restart to finish extra stuff. (I think before I mistakenly cancelled out of it when it restarted thinking it was accidentally started.)

While this is what worked for me for my computer, the people that have other computers that the dolby software is included should have similar solutions as long as you download the driver for that individual computer from the manufacturers website like I did.
My System SpecsSystem Spec
3 Weeks Ago   #8
erpster4

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by SJMaye View Post
Worked OK up to trying to install the Dolby Home Theater software . I got the, "PCEE needs to be installed" error when I tried.
@SJMaye: maybe the ASRock P55 Pro does not support Dolby Home Theater at all in the first place and that's why the error message appears. Try the ASRock forums and see if the folks will help you there.

as fireberd said, if the board didn't specifically state that it did come with Dolby HT, you won't be able to use it.

The Dolby Home Theater software supports a limited number of Realtek HD audio devices and the Realtek audio hardware on the ASRock P55 Pro doesn't seem to be on the "supported" list for Dolby.

Quote   Quote: Originally Posted by Itanaman View Post
OK, my computer is the Acer Aspire M5-583, and includes the Dolby as well. Upon refresh it lost my Dolby, so I also had to follow the instructions listed in the previously mentioned video, and the driver as well as the Dolby portion is part of my Realtek drivers downloaded from the support pages for my computer. I also get the same error PCEE needs to be installed.

Thank you ahead of time for any help.

EDIT: Found out problem>I FOLLOWED THE INSTRUCTIONS IN THE VIDEO.

Fix: 1. Used the setup program itself to remove the drivers that video instructed to manually uninstall from Device Manager.

2 Computer must be restart at this point, even if doesn't tell you to.

3. Restarted setup program, it then installed the drivers again, and added back in the Dolby Surround Sound Program that was missing after 2 restarts initiated by the program, each time the program coming back up after the restart to finish extra stuff. (I think before I mistakenly cancelled out of it when it restarted thinking it was accidentally started.)

While this is what worked for me for my computer, the people that have other computers that the dolby software is included should have similar solutions as long as you download the driver for that individual computer from the manufacturers website like I did.
@Itanaman: your M5-583p computer is a laptop, not a desktop computer. reason why Dolby HT works on your machine is because it first came with it. Specs on Acer Aspire M series posted here.
My System SpecsSystem Spec
2 Weeks Ago   #9
erpster4

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
This is a statement on the Dolby web site. By this, unless it came with the PC (or motherboard) there is no "legal" way to get it.

Quote:
Dolby Advanced Audio v2 is designed into select PC models and is not available for direct purchase or download. Our experts work with PC manufacturers to custom-tune each model for the best possible audio performance.
Dolby Advanced Audio v2

The SoundBlaster Advanced MB, is the same way. Its OEM only.
Dolby Link is now outdated - redirects to here (referring to Dolby Advanced Audio v2)
for Dolby Home Theater V4 goes here.

I have a solution for SJMaye but it's an expensive one. Purchase an ASUS Xonar U7 USB Soundcard & Amplifier device. The Xonar U7 device has its own drivers that allow use of the Dolby HTv4 software. It won't allow Dolby HTv4 to be used on the onboard Realtek audio device on the ASRock board though.
Or replace the ASRock motherboard with a Gigabyte 990FXA-UD3, UD5 or UD7 board - those boards have Dolby HTv4 support though the Dolby HT program is bundled on the board's drivers & utilities CD and not on the Gigabyte support site for those boards.

Honestly, ASRock boards never had any Dolby Home Theater support of any kind and never will.
My System SpecsSystem Spec
Reply

 "PCEE needs to be installed" when trying to enable Dolby Home Theater




Thread Tools



Similar help and support threads for2: "PCEE needs to be installed" when trying to enable Dolby Home Theater
Thread Forum
BSOD on home theater pc, crashed when "idle" BSOD Help and Support
Realtek HD Audio Manager and Dolby Home Theater V4 Sound & Audio
ATI Catalyst Control Center (CCC) not displaying "Theater Mode" option Graphic Cards
Installed "Home Use" Office 2010 on Windows 7. Now my PC Wont boot! Microsoft Office
Dolby Home Theater & ATI Radeon HD 3200 Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:06 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App