New
#11
Exactly.
after restart i should install drivers(Same way as the previously mentioned) and then everything are ok.
why does USB3 driver need to reinstall after restart?
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New #12
After a restart, look at the two devices with those yellow icons. For each one in DevMgr: right click->Properties. On the General tab, what is the Device Status Code for each device?Last edited by ComputerGeek; 24 Feb 2014 at 18:47.
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New #13
Thanks to all friends that with your knowledge can help me to solve this problem.
For both, code 10.
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New #14
Click Start, in the search box type msinfo32. Hit Enter. Look through the information in right window pane. Are you running BIOS version A11?
Also, i saw you made a change in your post so i want to be sure and double check: Is the device status of both your devices
> Code 10 (This device can not start) or
> Code 12 (This device can not find enough free resources)??
/* EDIT */
Also, verify my understanding is correct
1. You reboot the computer. Both USB devices have the yellow icon
2. Right click the device->Uninstall. Then at top of device manager select Action->Scan for Hardware Changes. The driver is reinstalled but you still have the yellow icon
But when you do a driver update, the drivers are installed and the devices are OKLast edited by ComputerGeek; 26 Feb 2014 at 17:00.
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New #15
-BIOS version A09,9/30/2011
-sorry for change,code 10 is correct.
1-I reboot the computer. Both USB devices have the yellow icon.
2-Right click the device->Uninstall. Then at top of device manager select Action->Scan for Hardware Changes. The driver is reinstalled and it is OK.
3-after Restart Both USB devices have the yellow icon.
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New #16
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New #18
i'm sorry. Thought the BIOS might have been the answer. I'm out of ideas
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New #19
finally it is solved.
from bellow link and step 6.
How To Fix Error Code 10 (This device cannot start)
Thanks to those who helped me.
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