why does USB3 driver need to reinstall after restart?  

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  1. Posts : 13
    Windows 7 Ultimate x64
       #1

    why does USB3 driver need to reinstall after restart?


    Please Pay attention to image, I got this pic from Device Manager.
    why does USB3 driver need to reinstall after restart?-usb3.png
    Two driver is signed with yellow color and every time I install them ,after restart the problem is there and USB ports don’t work .
    i have dell n5110 , I don’t remember when this is happened.
    I follow 2 solutions but problem does not solve.
    1-The Windows 7 SP1 USB Driver Bug (what it is and how to fix it)
    2-Windows 7 sp1 & USB2 bug.
    I tested this tool (7601usbfix.exe) but response was
    why does USB3 driver need to reinstall after restart?-7601usbfixup.png
    and also downloaded update Windows6.1-KB2529073-x64.msu but response was
    why does USB3 driver need to reinstall after restart?-kb2529073.png
    and downloaded this driver USB3.0_allOS_2.1.28.1_PV and install it but again after restart does not work .
    Anybody can help me?
    Last edited by torshizi; 15 Feb 2014 at 14:51.
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Hi there ... Have you tried updating the Intel Chipset Driver it is Intel® 6 Series Chipset ..
      My Computer


  3. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #3

    how can i do?
    thanks.
      My Computer


  4. Posts : 18,415
    windows 7 home 64bit
       #4
      My Computer


  5. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #5

    thanks again
    unfortunately, I followed the link,updated chipset ,1 of 2 solved but after restart, the problem still remains.
    changes are:
    why does USB3 driver need to reinstall after restart?-afterupdatechipset.png
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #6

    Is the Device Manager still showing the two errors ? Looking at the Dell Website your USB 3 is Wistron USB 3.0 Host Controller Driver .. I found a later Version in the Link below ...

    USB 3.0 Host Controller Driver for Windows 7 (32-bit and 64-bit), Vista (32-bit and 64-bit), XP - ThinkCentre M Series, Edge Series / ThinkStation E30, E31, E32
      My Computer


  7. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I followed the new link but no change happend.
    Reminder:
    I can Install this Drivers through Update Driver Software ,Browse My Computer For Driver and then select Let me Pick from a List of device drivers on My Computer and then select driver from Show compatible hardware like
    why does USB3 driver need to reinstall after restart?-letmepick2.png

    then

    why does USB3 driver need to reinstall after restart?-letmepick3.png

    and problem is solved.

    why does USB3 driver need to reinstall after restart?-installed.png

    But ,After Restart the prob is there again.


    end of reminder.
    Last edited by torshizi; 21 Feb 2014 at 12:59.
      My Computer


  8. Posts : 18,415
    windows 7 home 64bit
       #8

    Hi there .. It is not a Driver problem then .. I have seen so many problems with the Renesas USB 3.0 Port .. Need a cup of Coffee and time to think how we can resolve this issue ...
      My Computer


  9. Posts : 13
    Windows 7 Ultimate x64
    Thread Starter
       #9

    thanks.
    i'm waiting.
    note:
    i do for both yellow sign.but my pictures is for one yellow sign.
      My Computer


  10. Posts : 18,415
    windows 7 home 64bit
       #10

    Hi again .. You say you still have a Yellow triangle sign beside the Renesas 3.0 USB ? Is this after a Reboot and then all is well when the Driver is Installed again ? .. Is your USB 3 Port working ?
      My Computer


 
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