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Windows 7: Fatal error during installation. hpzsetup.exe wstub "786912" hp d1360

01 Mar 2014   #11
jraju

windows 7 ultimate 32 bit
 
 

Do you mean that should i disable firewall only for this installation.
I do not do that when installing other softwares.I will try to give the link for the patch in my next post


My System SpecsSystem Spec
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01 Mar 2014   #12
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Another option is the try to install the software from the Safe mode. Download the software and save it to your Desktop, then reboot into the Safe mode before trying to install the software. Booting using the Safe mode blocks third party programs and used MS basic drivers. It is worth a try.
My System SpecsSystem Spec
01 Mar 2014   #13
jraju

windows 7 ultimate 32 bit
 
 

I tried safe boot. But the problem is , when installation starts print spooler service should be in started position. But i could not make it. It returned error 1038. This service is automatic by default. When i normal boot the pc, this service is automatically started. So, i could not try install this software in safe mode
My System SpecsSystem Spec
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01 Mar 2014   #14
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sorry, hadn't thought of that. Let me think on this a bit. My HP printer never had this problem.
My System SpecsSystem Spec
01 Mar 2014   #15
jraju

windows 7 ultimate 32 bit
 
 

HP Print Software Patch When Upgrading Vista to Windows 7 - HP Deskjet D1368 Printer | HP® Support
This patch gives me read error, with blank notebook, but when i close it, it says that you have to reboot to have the effect or some thing to that effect
My System SpecsSystem Spec
01 Mar 2014   #16
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Have you tried to install the printer software without installing the patch?
My System SpecsSystem Spec
01 Mar 2014   #17
jraju

windows 7 ultimate 32 bit
 
 

Hi, First i tried installation without any patch. Subsequently i clicked trouble shoot to fix the problem, There this patch was given as update. HP does not take care for the older printers i suppose,
My System SpecsSystem Spec
01 Mar 2014   #18
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Can you copy/paste the content of this batch file?
My System SpecsSystem Spec
01 Mar 2014   #19
jraju

windows 7 ultimate 32 bit
 
 

It is an exe file. It is a patch file
My System SpecsSystem Spec
01 Mar 2014   #20
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

In post #5 you referenced a batch file. A batch file is usually written in text. Perhaps that was a typo. No harm done.

If you really want to resolve this issue, I suggest installing the FULL Windows 7 Installation DVD. If HP can't or won't explain why the software errors, then that is the only recourse I can think of.
My System SpecsSystem Spec
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 Fatal error during installation. hpzsetup.exe wstub "786912" hp d1360




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