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Windows 7: Stuck with install


13 Mar 2014   #1

32 bit ultimate
 
 
Stuck with install

Hello friends, I've been running Windows 7 pro & decided to upgrade to Windows7 Ultimate. I've put the install disk in & when it gets to the part where I have to choose where its installed to, the box is empty. I think it might be a problem with the motherboard driver & have downloaded the driver ( I think ) but cant figure out how to install it. Has anyone else had this problem & if so do you know what I should do. I am not to clever with PCs so if there is a solution could you please tell me in an easy to understand way please.

My System SpecsSystem Spec
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13 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Quote   Quote: Originally Posted by muscleman100 View Post
I think it might be a problem with the motherboard driver
What makes you think that is true?

Is this Windows 7 Ultimate Disc something you burned? Bought online? Bought in a retail store? Borrowed?
My System SpecsSystem Spec
13 Mar 2014   #3

32 bit ultimate
 
 

Hi, Im not sure that it is the motherboard driver im just clutching at straws to be honest. All I know is that when I come to install it the partition box is empty. I bought the disk at the local PC shop some months ago & decided to do it today, wish I had left it alone now !
My System SpecsSystem Spec
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13 Mar 2014   #4

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Is your original Win 7 Pro installation intact and working OK?

Can you post a screen shot of the final step you can get to in the installation process, showing that checkbox?

Did you get a 25 character Product Key with the Ultimate disc and is it valid, according to Microsoft?
My System SpecsSystem Spec
14 Mar 2014   #5

32 bit ultimate
 
 

Hi Thankyou for your help but I've decided to take it to the local PC shop who sold me the disk & let them sort it, its all totally beyond me I should have let sort it in the first place.
My System SpecsSystem Spec
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 Stuck with install




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