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Windows 7: Canon LiDE 50 Scanner won't install


20 Apr 2010   #21
caz

Windows 7 64 Bit
 
 
Lide 50 under Windows 7 64 Bit

Quote   Quote: Originally Posted by arrow View Post
Thanks for the help. I got the scanner working using the suggested driver

The CanonToolbox buttons wont work on the front of the scanner but I guess you can't have everything.

For anyone wanting to install make sure you click the very small "download" link on the destination page. Not the advert for Vista drivers which does not solve the problem and installs software you have to pay for to use.
I have been to the site for your suggested driver, clicked the small Download which takes me to ************** and downloaded the DNA Canon LiDE50 x64 Driver.7z file. I am not the most techie of people, what do I do with this file as the .7z extension throws me?
Has anyone else got this to work? I asked Canon and they just say tough luck, buy a new scanner. Will not be buying any of their products in future with that sort of support.

My System SpecsSystem Spec
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21 Apr 2010   #22

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by caz View Post
what do I do with this file as the .7z extension throws me?
Hi caz, You'll need to use this program to uncompress the .7z extensions - 7-Zip This is basically a different form of Winzip.

Download 7-Zip 4.65 (2009-02-03) for Windows: .msi file x64 file since you have Win 7 x64.

Also, you could try Vuescan from Hamrick if you can't find a driver for the scanner, though the cost of the software/driver will be $40 for the basic, $80 for the pro. There is a trial version to try for 30 days as well. Also the software does support the LiDE50.

Good luck
My System SpecsSystem Spec
22 Apr 2010   #23
caz

Windows 7 64 Bit
 
 
Canon Lide50 under Windows 7 now working

Thank you very much, Sygnus21.
I have never heard of that type of zip file but I downloaded the software, extracted the files and ran the setup.
My scanner now works.
My System SpecsSystem Spec
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22 Apr 2010   #24

Windows 8.1 Pro
 
 

Glad I was able to help.

Good luck.
My System SpecsSystem Spec
10 Sep 2010   #25

windows 7 jome premium 64
 
 

Maybe a little bit late for you, but maybe of interest for other people who run into the same problem:
I had the same problem. I found a link for a driver on this page:
http://www.webwhitenoise.com/item/20...0-x64-drivers/ I installed the driver and the scanner was recognized (its a non official driver which is not verified, so I do not know if it is dangerous to install).
After that you have to install the toolbox (canoscantoolbox) form the website.
Do not install a new version (e.g. 4.9) because this will give an error when scanning (invalid twain). Download the software 4.1 version from the canon site.
My scanner is up and running again.
I hope this will help other people who do not like to throw away good working devices because the manufacturer will not develop a new driver for it (this was almost my second scanner I have to throw away because of a new os).
Canon says the scanner cannot communicate in windows 7. It can.
My System SpecsSystem Spec
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 Canon LiDE 50 Scanner won't install




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