Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Smartcard reader issues

07 May 2009   #11

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by MTS View Post
These are compatible IDs, what about Hardware ID? Note that the problem of this reader is that it is reporting Prot_01 which means ICCD but in fact it should be CCID Prot_00. In any case, if you can send me your setup log file in your c:\windows\inf\setupapi.dev.log, I can get all the info from it. I am interested in seeing why the old usbccid.sys driver from Microsoft Update Catalog is not installing.

Thanks.
Nice skills MTS. You know what you're doing!

My System SpecsSystem Spec
08 May 2009   #12
MTS

Windows 7
 
 

According to you setup log, you have the RC build which has the fix for the ActivCard issue for the in-box class driver. The fix was basically telling the driver to ignore the device type reported by the hardware and treat it as a CCID reader. Having said that, your ActivCard's device ID is VID_04E6&PID_E000 and it does not match the ID the fix was made for (VID_04E6&PID_E001), so the in-box class driver won't get installed. Since its Compatible ID is class_ff&subclass_01, the in-box class driver won't install for this device regardless because class_ff is Vendor specific class. Class_0B is the Smartcard class. The in-box class driver will only install on Class_0B devices. However, I noticed something interesting in your setup log. It looks like the first driver installed was stcusb.sys. This driver is really for the device "SCM Microsystem SCR300" (VID_04E6&PID_1001) and should not be installed for your device. Did you force install this driver by manually selecting it? The installation of this incorrect driver happened three times. It looks like you then selected another driver "Microsoft USB CCID Driver (ActivCard SCR33x/V2)". This is the driver with the fix I mentioned above. Since the device ID did not really match. I am wondering if this driver really works for you. Would you tell me if it works? If not, what's the result? Did the device come up with code 10 in device manager? Then, it seems you downloaded another driver (scr3xx.sys) from somewhere and installed it. Then, you cycled through the above drivers a few more times. Then the device was uninstalled and PNP re-detected it, found no driver and attempted to go to Windows Update but had no network connection. So the install failed. Then you tried the above drivers a few more time and finally settled on the "Microsoft USB CCID Driver (ActivCard SCR33x/V2)". Did I get a pretty good picture on what had happened? What was the result of each driver installed? I will attempt to locate the same reader you have and see if the in-box driver will work on it.
My System SpecsSystem Spec
08 May 2009   #13
MTS

Windows 7
 
 

I cannot find a reader with the same device ID as yours. All the SCR331 readers I have are with the ID (VID_04E6&PID_E001) and with the Compatible ID of (Class_0B&SubClass_00). You must have a very old reader.
My System SpecsSystem Spec
.


08 May 2009   #14

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by MTS View Post
I cannot find a reader with the same device ID as yours. All the SCR331 readers I have are with the ID (VID_04E6&PID_E001) and with the Compatible ID of (Class_0B&SubClass_00). You must have a very old reader.
And he can't just force install the the PID_E000 driver?
My System SpecsSystem Spec
10 May 2009   #15

Windows 7 RC Build 7100
 
 

Just an update...

I installed RC as an upgrade to Vista Ultimate 64 and the reader works fine now with one exception:

When I insert the smartcard Windows 7 tries to install a driver for it but can't so it shows up as unknown, it still works fine though so I just have to deal with the "Can't Install Driver" balloon and the beeps. I'll play with it later.
My System SpecsSystem Spec
10 May 2009   #16

XP/win7 x86 build 7127
 
 

MTS seems like you know a little something here

if you could pls, been having the samekind of issue with myself invovling a TI reader.

hw iDs : ACPI\SMCB000
*SMCB000

Compatible : 00000020
CM_DEVCAP_SILENTINSTALL

ConfigFlags : 00000040

DeviceInstancePath : ACPI\SMCB000\5&31DABA6F&0

Problem Code : 0000001C

any kind of help would be much appreciated.
My System SpecsSystem Spec
10 May 2009   #17
MTS

Windows 7
 
 

Quote   Quote: Originally Posted by baarod View Post
And he can't just force install the the PID_E000 driver?
According to the setup log, qjammin2 did force installed the driver but his post never said what happened after that. So I assume it was still not working. However, I am interested in the "symptoms".
My System SpecsSystem Spec
10 May 2009   #18
MTS

Windows 7
 
 

hw iDs : ACPI\SMCB000
*SMCB000

Problem Code : 0000001C

Are you sure this hardware ID is a Smartcard reader? Problem code 1C means it couldn't find a driver for it. Usually, Smartcard readers are either USB, PCMCIA or PCI, so the hardware ID will have the appropriate "prefix" but your prefix is ACPI which means it is BIOS enumerated. I have never seen a BIOS enumerated Smartcard reader before. Is it built-in to a laptop? If so, what is the laptop make/model?
My System SpecsSystem Spec
11 May 2009   #19
MTS

Windows 7
 
 

Quote   Quote: Originally Posted by DaddyRabbit View Post
Just an update...

When I insert the smartcard Windows 7 tries to install a driver for it but can't so it shows up as unknown, it still works fine though so I just have to deal with the "Can't Install Driver" balloon and the beeps. I'll play with it later.
In Windows 7, not only you need a driver for the Smartcard reader, you also need a driver for the Smart card itself. It sounds like the system can't find a driver for the Smart Card. What is the hardware ID for your Smart Card? You can find this info from device manager, "Details" tab and select "Hardware ID".
My System SpecsSystem Spec
11 May 2009   #20

Windows 7 RC Build 7100
 
 

Quote   Quote: Originally Posted by MTS View Post
In Windows 7, not only you need a driver for the Smartcard reader, you also need a driver for the Smart card itself. It sounds like the system can't find a driver for the Smart Card. What is the hardware ID for your Smart Card? You can find this info from device manager, "Details" tab and select "Hardware ID".
That's what I figured. I disabled the device (the smartcard, not the reader) and it no longer tries. The smartcard functions perfectly. The only remaining nag is that I still get the USB connect and disconnect tones when inserting and removing the card but that's OK.
My System SpecsSystem Spec
Reply

 Smartcard reader issues





Thread Tools



Similar help and support threads for2: Smartcard reader issues
Thread Forum
Blue ray reader / writer driver issues Drivers
SDHC reader issues Hardware & Devices
Convert a simple usb to a smartcard System Security
BitLocker To Go Reader issues System Security
PLEASE HELP!! Memory Card Reader issues after upgrading to Windows 7. Drivers
Smartcard w/certificates in XP mode Virtualization
smartcard login Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:23 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33