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Windows 7: The driver for Ethernet Controller is not installed

16 Apr 2014   #1
jazuchan396

Windows 7 Home Premium 64bit
 
 
The driver for Ethernet Controller is not installed

I have had a troubleshooting notification on my device for a while and when I try to resolve the issue, installation fails and I have no idea what to do. I have no problems with my internet, even though something is apparently wrong with my ethernet controller.

I have attached screenshots of my troubleshooting process and the results. Any help is much appreciated.




Attached Images
   
My System SpecsSystem Spec
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16 Apr 2014   #2
maxie

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums .. Try Downloading the Driver from the Acer Website .. Do you have any other Devices which are not working proper ?
My System SpecsSystem Spec
18 Apr 2014   #3
jazuchan396

Windows 7 Home Premium 64bit
 
 

I just searched the Acer website and I can't find a driver called 'ethernet controller'? And no I dont think so, just periodically i get a message saying that another computer has the same IP address as me.
My System SpecsSystem Spec
.


18 Apr 2014   #4
andrew129260

Windows 7 Professional x64 Sp1
 
 

Here you go:

http://www.acer.com.au/ac/en/AU/content/drivers

For some reason acers website will not cooperate to link directly to it, so follow the screenshot:
Choose lan driver. Download and install. Then restart the PC.


Attached Thumbnails
-driver.png  
My System SpecsSystem Spec
18 Apr 2014   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by jazuchan396 View Post
I have no problems with my internet, even though something is apparently wrong with my ethernet controller.
Are there any in Device Manager?
My System SpecsSystem Spec
18 Apr 2014   #6
jazuchan396

Windows 7 Home Premium 64bit
 
 

Woohoo!! It worked! Thank you all so much!
My System SpecsSystem Spec
19 Apr 2014   #7
andrew129260

Windows 7 Professional x64 Sp1
 
 

What worked? My instructions?
My System SpecsSystem Spec
19 Apr 2014   #8
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by andrew129260 View Post
What worked? My instructions?
Seems reasonable your link was the driver that worked.
My System SpecsSystem Spec
19 Apr 2014   #9
andrew129260

Windows 7 Professional x64 Sp1
 
 

I just wanted to be sure. You never know. I have thought things before.....ha
My System SpecsSystem Spec
19 Apr 2014   #10
jazuchan396

Windows 7 Home Premium 64bit
 
 

Yes, sorry Andrew, your instructions helped me. I would never have known that was the ethernet controller on my own.
My System SpecsSystem Spec
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 The driver for Ethernet Controller is not installed




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