How can i resolve this Installing/Updating a Driver Issue?  


  1. Posts : 2
    Windows 7 Ultimate x32
       #1

    How can i resolve this Installing/Updating a Driver Issue?


    I've been working on the update of driver of my Laptop and it so happen that it does not complete the installation, for it keeps on saying that "windows found driver software for your device but encountered an error while attempting to install it"

    I want to look for this "ERROR" but i can't detect nor search for the real cause of this error

    For Now I am just using my Laptop at its Least extent because I cant Maximize its usage for I don't have a Graphics Driver or (Display Driver) and Audio Driver

    I am really worried for i cant solve this issue which i am presently encountering

    Can anyone help me to get this thing Up? :)
      My Computer


  2. Posts : 1,379
    Win7 Pro 32-bit, Win8 Pro 32-bit
       #2

    First of all, if you had no video drivers installed, you would not be seeing a desktop -- so you MUST have some drivers in place already.

    Second, why are you using the Computer Management to install drivers instead of Device Manager?
      My Computer


  3. Posts : 1,962
    Windows 7 x64 (Ultimate)
       #3

    Go to each manufacturer and download the latest audio and video drivers for your devices to a Temp Folder. Turn OFF your antivirus and Spyware so it does not interfere with installation. Open the Audio drivers first (from your Temp folder) and right click on the .exe so you can use Run as Administrator. Follow instructions but do not Restart if asked. Do the same thing with the Nvidia (video) drivers and make sure you click on the Full or Clean installation and restart after everything is complete. It should restart and apply all the changes, it may even ask you to restart again after it finishes.

    It may go to the Windows Desktop and not tell you that it is finishing installing so DO NOT touch it or launch any other application for a few minutes (5 mins should be more than enough), if it doesn't tell you to restart again, you can then go to Device Manager and check the dates of your drivers, it should say 2014 or at least 2013 and it should not say Microsoft as those are just the Generic Drivers windows mounts.
      My Computer

  4.    #4

    Start over and follow the steps for getting and keeping a perfect Clean Reinstall - Factory OEM Windows 7, particularly as they pertain to drivers.
      My Computer


  5. Posts : 13,576
    Windows 10 Pro x64
       #5

    Mark Phelps said:
    First of all, if you had no video drivers installed, you would not be seeing a desktop -- so you MUST have some drivers in place already.

    Second, why are you using the Computer Management to install drivers instead of Device Manager?
    He is using Device Manager, look at his picture again.
      My Computer


  6. Posts : 2
    Windows 7 Ultimate x32
    Thread Starter
       #6

    thank you for all your replies sir I will try those methods and i will post updates to what will happen ^_^

    thank you for your accomodation
      My Computer


 

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