Bizarre Bluetooth driver problem (Code 18 and Code 28 error)  


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    Bizarre Bluetooth driver problem (Code 18 and Code 28 error)


    I am completely stumped by this problem. I will do my best to explain it and see what you fine folks can do.

    I had an older bluetooth dongle, off-brand model, 2010-2011 year, that I installed on my new desktop computer. It worked, but sound quality on my Sony Dr-BT101 headset wasn't great. It worked well with my bluetooth-enabled phones and tablets, so I suspected the dongle. I bought a CSR8510 dongle, which came with a CSR Cambridge Radio Harmony software stack. I installed the software, and turned on the headset, paired it, but no sound came out of the headset. I went to Sound, saw no entries. Went to device managers and saw the parts in yellow. I tried to update the driver but all I got was Code 18 error and this weird message in the picture. I clicked on properties and saw this message.
    The drivers for this device are not installed. (Code 28)

    There is no driver selected for the device information set or element.

    Bizarre Bluetooth driver problem (Code 18 and Code 28 error)-bluetooth-1.jpg
    I am stumped. I've tried uninstalling, re-installing, installing other Bluetooth drivers, waving a magic wand, none of it has worked. I'm thinking it's a problem with the Registry, but I am not sure how to proceed.

    Any ideas?
      My Computer


  2. Posts : 531
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Give this a try. It's free.
    https://www.slimwareutilities.com/slimdrivers.php
    You do need to resolve those Other devices category issues.
      My Computer


 

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