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Windows 7: Help! I Got BUGCODE_USB_DRIVER blue screen, how to fix

25 Apr 2014   #1

Windows 7 Ultimate x64
Help! I Got BUGCODE_USB_DRIVER blue screen, how to fix

I use my old computer for almost 3 years. I don't know why yesterday when I played a game online, my computer got freezing and appeared a blue screen of death. What's the problem? How do I fix it, pls help. The information on the screen contain:


STOP: 0x000000FE (0X00000005, 0x827860E0, 080867112, 0x82B2EF70)

Any help will be appreciated!

My System SpecsSystem Spec

25 Apr 2014   #2

Windows 7 Ultimate x64

Hey Albert,
According to the error code you offered, something’s wrong with your USB driver.
The common troubleshooting method for Bugcode USB driver (Blue Screen) error is to download and install the latest USB drivers if you updated your OS or some build-in services/programs. If not, you may need to restore to the older version.

But if you have yellow mark next to your USB driver (under Universal Serial Bus Controller) in Device Manager, you need to fix it. Troubleshoot the error either manually with the steps 2-ComputerDriver offers or use third-party program, say Driver Detective. Don’t worry about it, it is easy to fix.

My System SpecsSystem Spec
25 Apr 2014   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec


 Help! I Got BUGCODE_USB_DRIVER blue screen, how to fix

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