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Windows 7: Driver Software won't fully install.

29 Apr 2014   #1

Windows 7 64bit
 
 
Driver Software won't fully install.

I've been having issues in getting my pen tablet to recognize the driver software. I've uninstalled and reinstalled over and over.

I then realize that when I install the program (both from the manufacturer's disk and from their website) that for some reason it doesn't install completely even though it says everything was installed successfully. This has worked before when I first got the device, but I had to uninstall it for a minor glitch and now it won't ever install completely.

Any suggestions?


My System SpecsSystem Spec
.

29 Apr 2014   #2

64-bit Windows 8.1 Pro
 
 

Try installing the driver in compatible mode..

Compatibility Mode - Use in Windows 8
My System SpecsSystem Spec
29 Apr 2014   #3

Windows 7 64bit
 
 

Tried that and it didn't work. I've tried everything I could, I even tried my old regular tablet that works fine on my laptop. It may have something to do with the USB
My System SpecsSystem Spec
.


01 May 2014   #4

Desk 1: Win 7 Pro 32bit; Desk 2: Win 8.1 64b / Win 7 Pro 64b
 
 

Include the make/model of your PC in your system specs. What is the make/model of the tablet?

Do some maintenance. See How to Cleanup and Remove old USB Mass Storage Drivers. Insert a flash drive. Does it install and work correctly?

As to your tablet, look in Programs and Features for anything for the tablet/drivers and uninstall from there. Then reinstall and try the table again. But this time you need be more descriptive so we also know:
> Why you think everything installed OK? - any message?
> What type of error messages do you see when you connect the tablet?

Finally, while the tablet is connected List any Problem devices
  • Make sure devices are connected and powered on
  • Click the Start Orb, type msinfo32 in the search box. Hit Enter
  • Click the + sign next to Components to expand it
  • Click Problem Devices. Anything appear?
  • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
  • On the other hand, if no devices are listed, tell me so
My System SpecsSystem Spec
01 May 2014   #5

Windows 7 64bit
 
 

Thanks to the both of you that replied, but I just flashed the BIOS and everything works fine now. I appreciate the time either way.
My System SpecsSystem Spec
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 Driver Software won't fully install.




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