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Windows 7: USB driver required for Dell Studio 1558 - Windows 7 Home Premium

10 May 2014   #1
georgycherian

Windows 7 Home Premium 64 bit
 
 
USB driver required for Dell Studio 1558 - Windows 7 Home Premium

Hello Everyone!

Can someone help me out with the driver for the USB? All the USB controllers are okay under the Device Manger but the OS ain't detecting any of my USB's. Kindly help.

Many thanks!

Georgy


My System SpecsSystem Spec
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10 May 2014   #2
fireberd

Windows 7/10 64 bit
 
 

The ONLY device drivers for USB is the default Windows USB driver.

There is some other problem. What is not being detected? If you connect a device, such as a USB flash drive, it has to be disconnected with the "Safely Remove Hardware" function FIRST. If its just unplugged there is a very good chance when its connected the next time Windows Will not detect it. In these cases, connect whatever device is not being recognized, then go to the Device Manager and display the USB section. Usually there will be an "unknown" device listed and that will be the device that is not being detected. If this is the case, RIGHT click on the entry for the unknown device and then LEFT click "Uninstall". Physically disconnect the device, restart the PC and after Windows has started, connect the device and Windows should detect it as "new hardware" and reinstall it (and it will work).
My System SpecsSystem Spec
11 May 2014   #3
georgycherian

Windows 7 Home Premium 64 bit
 
 

I had used the Diagnostic facility of Dell & the USB device had a result of cannot run(attached a snapshot of that)


Attached Thumbnails
-dell-diag.jpg  
My System SpecsSystem Spec
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11 May 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

What is the USB device you are trying to run?
My System SpecsSystem Spec
11 May 2014   #5
georgycherian

Windows 7 Home Premium 64 bit
 
 

An ordinary pen drive or even if I connect any device to the three USB ports, none are detected
My System SpecsSystem Spec
11 May 2014   #6
fireberd

Windows 7/10 64 bit
 
 

Download and reinstall the Intel motherboard chipset driver from the Dell downloads. The chipset drivers can affect motherboard devices, including USB.

Product Support | Dell US
My System SpecsSystem Spec
11 May 2014   #7
georgycherian

Windows 7 Home Premium 64 bit
 
 

I had tried it out earlier on..just did it again. Doesn't help
My System SpecsSystem Spec
11 May 2014   #8
fireberd

Windows 7/10 64 bit
 
 

The Dell Community, Laptop Hardware Forum section would be a good place to post this. Those familiar with Dell's may be of more help. FULLY explain the issue as I don't think we are getting the full problem description here.

http://en.community.dell.com/support...op/f/3518.aspx
My System SpecsSystem Spec
12 May 2014   #9
ComputerGeek

Desk 1: Win 7 Pro 32bit; Desk 2: Server 2012 R2 & Win 8.1 64bit
 
 

Try this
> Shutdown computer. unplug from AC outlet. If a laptop, remove the battery
> Go to sleep (that is, YOU go to sleep ) . Let the computer sit over night

Re-connect in the morning and try your USB devices again.

fyi... Not often, but i have seen this work on a couple different occasions for your symptoms
My System SpecsSystem Spec
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 USB driver required for Dell Studio 1558 - Windows 7 Home Premium




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